Call Center Agent: Permanent WFH set up

Job Description

Be part of a passionate team and create opportunities! CALL CENTER AGENT (OUTBOUND) Job Description Outbound calls for surveys, lead generation, event invitation and/or sales Inbound calls to resolve customer queries or close lead/sales Data entry to update customer relationship management (CRM) software Respond to emails Create reports using Microsoft Office and Google Drive Meet service level agreements set forth Perform other duties as assigned Qualifications Excellent English communication skills Typing Speed: at least 40WPM Ability to work under pressure Ability to multitask, prioritize and manage time efficiently Customer orientation and ability to adapt and respond to different types of personalities Intelligent No BPO experience required; fresh graduates are welcome to apply MUST HAVE the following equipment: Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM OS: Windows 10 or higher (MacOS equivalent is allowed) Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature Internet connection: Wired connection; minimum of at least 30 Mbps Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord So, why join us? Permanent work-from-home Full Time and Long Term Employment Government mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract) Salary will be based on: Skills, Attitude, Performance, Attendance Opportunity for regularization and promotion US and Canadian clients Shift: Graveyard Monday to Friday, and Saturday as needed Scholarship program duration: 8 to 10 days Salary package structure: Guaranteed Monthly Income: PHP 15,000 Incentives: Up to PHP 7,000 Total salary package: PHP 22,000 to PHP 25,000 WE LOOK FORWARD TO MEETING YOU! Job Types: Full-time, Permanent, Fresh graduate Pay: Php15,000.00 - Php25,000.00 per month Benefits Opportunities for promotion Pay raise Promotion to permanent employee Work from home Application Question(s): Are you currently enrolled/studying? Are you currently employed? If yes, have you started your rendering period? Please provide your active email address and mobile number: Are you comfortable with the salary offer? (PHP 15,000 to PHP 25,000 package) Language: English (Required) Work Location: Remote