Business Analyst (Remote, Full Time, Philippines based)

Job Description

Expected Salary : ₱85,000–₱105,000 gross per month, negotiable for exceptionally relevant experience About The Company Our client, FutureAbility, is an Australian Microsoft Power Platform consultancy building AI and automation solutions for private and government clients - across Power Apps, Power Pages, Power Automate, Power BI and Copilot Studio, with AI agents increasingly at the centre of everything they deliver. FutureAbility works differently to most consultancies. Their focus is governance, enablement and organisational change - helping clients choose the right things to build, not only just building them. Through their Accelerator program, they take client AI and automation use cases from intake through to proof of concept, and they run workshops, strategic hackathons and AI governance forums directly with client leadership teams. Their work spans AI agents built with Copilot Studio, client and supplier portals, apps for data-driven workflows such as client onboarding, and approval workflows for government and legal clients - all with one thing in common: Power Platform and AI for business transformation. This is a small, senior team growing deliberately, and this role is their first dedicated Business Analyst. That means real ownership from day one - shaping the templates, standards and practices the BA function runs on, working across multiple clients at once, and sitting close to the front line of how AI is changing the way organisations operate. It will suit a self-starting analyst who wants to build something, not slot into something. About the job Reporting to the Delivery Lead, the primary purpose of the role is to own the requirements- to-delivery bridge across FutureAbility's client engagements, translating client conversations, workshops and business problems into structured artefacts that development and solution architecture teams can build from, and that clients can sign off on with confidence. The role carries real scope and autonomy. You'll work across multiple concurrent engagements - including our Accelerator program, a structured pipeline that takes client AI and automation use cases from intake through to proof of concept - with direct exposure to client stakeholders at every level. You'll also help establish and refine the templates, standards and practices the BA function runs on, so the way we do discovery, requirements and backlog management keeps improving as the business grows. This is a Philippines based remote role that requires overlap required with Sydney business hours (AEST / AEDT) for client-facing sessions, workshops and governance forums. It is managed under FutureAbility’s EOR arrangement. About You To succeed in this Business Analyst role, we you must demonstrate the following experience, attributes and skills:  At least 3+ years' business analysis experience, ideally in a consulting or multi-client environment. Experience with major consulting firms such as Accenture, KPMG, or Deloitte would be ideal  Familiarity with Microsoft Power Platform or a comparable low-code / enterprise platform ecosystem  Working knowledge of Agile / Scrum delivery practices  Strong analytical, communication and stakeholder management skills  Comfortable working across multiple concurrent client engagements  Strong written and verbal English - this is a client-facing role involving direct workshops, governance forums and executive-level communication with Australian stakeholders Professional Competencies:  Certification in CBAP, PMI-PBA, an Agile BA credential or equivalent  Exposure to AI and automation projects  Experience supporting client success or proposal development  Experience building reporting or dashboards (e.g. Power BI) - useful for BA practice analytics as well as client-facing work Key Responsibilities 1. Requirements and discovery • Plan and run discovery workshops and requirements sessions with client stakeholders • Identify functional and non-functional requirements, constraints and dependencies • Analyse business processes and data to identify problems and opportunities 2. Documentation and backlog management • Author Business Requirements Documents (BRDs), process maps, and current-state / future-state documentation • Break down solutions into epics, user stories and structured backlogs (Jira); maintain traceability between requirements, backlog items and delivery phases • Produce wireframe specifications and design prompts (e.g. Figma Make) in collaboration with Solution Architects; translate requirements into functional specifications developers can build against • Work with technical teams to support solution design and implementation • Own and maintain backlogs across active engagements, support delivery planning, and flag scope creep or ambiguity early with the Delivery Lead • Support the QA Tester with user guide documentation 3. Testing and quality • Support the QA Tester in defining test strategy and scenarios, and in performing functional and post-release testing • Define acceptance criteria against requirements, and lead or support UAT to validate solutions meet them 4. Stakeholder engagement and commercial support • Consult, collaborate and coordinate with business SMEs, stakeholders and vendors; present findings and recommendations • Support recurring governance forums (e.g. client AI Councils, steering committees) • Contribute effort estimates and estimation workbooks alongside the delivery team • Support statement of work (SoW) and tender response development with structured Requirements input 5. Accelerator • Support intake and triage frameworks for AI and automation use cases (e.g. scoring models, triage guides), and assist in structuring use case backlogs for prioritisation • Draft PoC overview documents for the Accelerator - scope, measures of success, hypothesis testing - for review and sign-off, with increasing ownership as you establish yourself 6. BA practice development • Establish and refine reusable templates, playbooks and standard methodology so BA work is consistent across engagements, and propose improvements to how discovery, Requirements and backlog management are run • Develop reporting and analytics on the BA function itself - e.g. requirements cycle time, backlog health, scope change rates, requirements-to-delivery velocity - to give visibility into performance across engagements Tools and systems Platform: Microsoft Power Platform (Power Apps, Power Pages, Copilot Studio, Power Automate, Dataverse) Design: Figma / Figma Make Delivery Tracking: Jira / Confluence What success looks like in the first six months • Independently owns BA deliverables (BRDs, backlogs, briefs) across 2–3 concurrent engagements • BA workstreams run day-to-day without escalation or rework • Client stakeholders report clarity and confidence in requirements artefacts • Backlogs are consistently maintained and traceable to signed-off requirements • At least one reusable BA template or process improvement introduced and adopted Why you’ll love working with FutureAbility You’ll be part of an incredibly stable team of some of the sharpest Power Platform and agent talent anywhere. This isn’t just about the technology. It’s an opportunity to contribute to truly transforming the way organisations operate, choosing the right things to deliver, managing the change, and making the complex digestible. To find out more about FutureAbility visit the website https://www.futureability.com