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CP

Non-Voice Customer Service Representative (WFH) – Freight Forwarding / Logistics

CargoBoss Philippines

Remote Posted Jun 22, 2026
Full TimeCustomer Support

Job Description

We are hiring NON-VOICE CSRs — but be clear: this is a real job, not an easy chat gig. PLEASE SEND YOUR RESUME TO OUR EMAIL ADDRESS. Applications will ONLY be accepted if: Resume is attached (PDF format) Email has a proper subject line Email includes a brief background of yourself, and your work history We need people who: respond FAST think logically has critical thinking don’t disappear during shifts don’t wait to be spoon-fed can work properly and responsibly from home If you are slow, easily distracted, or can’t multitask — please don’t apply. About Us CargoBoss Philippines is a China-to-Philippines freight forwarding company serving thousands of local entrepreneurs. Work Schedule Morning Shift: 8:00 AM – 5:00 PM (PH Time) Mid Shift: 12:00 PM – 8:00 PM (PH Time) Candidates must be willing to work either shift, as assigned. What You’ll Do Respond to customer inquiries via Facebook, Instagram, TikTok \& other channels Guide users through the import and shipping process Accurately provide quotations, timelines, and package-related information Promote CargoBoss services to potential customers Communicate clearly and professionally at all times Work with speed, accuracy, and accountability Qualifications At least Senior High School Graduate Laptop \+ reliable internet connection Fast typing skills ( min. 50 WPM ) Strong reading comprehension and attention to detail Can follow instructions and workflows correctly Quiet, reliable home work environment Must be able to work independently and deliver results — not just “pass time” online Preferred (Not Required but a BIG Advantage) Experience with importing or Alibaba Experience in logistics / freight forwarding / e-commerce Familiarity with rates, CBM, or tracking processes How To Apply Email your resume to: hiring@cargoboss.ph Subject: CargoBoss Hiring - CSR Email Body: Brief background about yourself Why we should choose you as our next Customer Service Representative Attachment: Resume in PDF format If you have prior experience in logistics, please include it in your email. Job Type: Full-time Pay: From Php20,000\.00 per month Work Location: Remote

Requirements

  • Customer Service — 2 years
  • Email — 2 years
  • Chat Support — 1 year
Php20,000

Competitive compensation

Apply Now

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About CargoBoss Philippines

CP

CargoBoss Philippines

CategoryCustomer Support
TypeFull Time
LocationRemote
ExpiresNo expiry