Synergy Advantage, Inc.
Duties & Responsibilities Conducting outbound calls for customer retention and new business development; Manage on a day-to-day basis, customer engagement, interaction, and growth (training, pipeline management, lead tracking, and marketing) Actively hunting new business opportunities by willingly cold calling prospective customers in the defined region Following up with customers to ensure customer satisfaction and expanding sales opportunities Recommending/up-selling products to meet customer needs Accurately resolve customer questions with a high level of professionalism Communicate effectively with customers regarding account information, products, pricing, promotions, and other relevant details. Use leadership to build customer relationships and assist customers in developing solutions Accurately maintaining the call center database Meeting key performance indicators Qualifications & Experience Previous experience in a call center, sales, or account management role is required High level of customer service orientation Strong work ethic and reliability Strong active listening skills and verbal communication Adept at problem-solving and conflict resolution Ability to multitask and prioritize Strong time management and decision-making skills Proficient with computers and hardware Adaptability and accountability Able to communicate in both English and Filipino Job Type: Full-time Pay: Php18,000.00 - Php20,000.00 per month Benefits Work from home Work Location: Remote
Synergy Advantage, Inc.
