Who How Global Pty Ltd TA Step Change
WHAT YOU'LL DO • EDM & Email Marketing • ● Build and deploy EDM templates and email campaigns in HubSpot, Mailchimp and ActiveCampaign • ● Set up list segmentation, nurture sequences and workflows • ● Keep CRM and list data clean, and make sure emails render correctly across devices and inboxes • Social Media • ● Plan, schedule and publish organic social content across client accounts • ● Keep content calendars up to date and have assets ready ahead of time • ● Adapt content to suit each platform and audience • ● Support simple A/B testing of creative and copy where it adds value • Design & Creative Production • ● Design and adapt marketing assets in Canva for email and social • ● Use AI tools to generate concepts and content for design and copy • ● Make sure all outputs are on-brief, on-brand and technically sound before client review • Reporting & Insights • ● Pull social and EDM campaign data into clear, consolidated reports and dashboards • ● Track and report on performance (e.g. reach, opens, CTR, engagement, conversions) • ● Flag trends, risks and opportunities proactively, not just on request • ● Turn the numbers into plain-English insights the client can act on • AI & Productivity • ● Use AI tools (Claude, Gemini, ChatGPT) to concept, draft and speed up your work across email, social and design • ● Bring smarter ways of working to the team as new tools emerge • WHAT WE'RE LOOKING FOR • ● 3+ years' hands-on experience in digital marketing execution (not purely strategic or supervisory) • ● Demonstrated experience building EDM templates and campaigns • ● Proficiency across email platforms such as HubSpot, Mailchimp and ActiveCampaign • ● Hands-on experience managing and scheduling organic social content across multiple accounts • ● Proficiency in Canva for producing email and social assets • ● Confident pulling campaign data into reports and turning it into clear insights • ● Comfortable using AI tools for concepting and content generation as part of daily work • ● Ability to work independently and manage a varied, multi-client workload with limited supervision • ● Exceptional written and spoken English • ● High attention to detail and strong quality-control instincts • Highly Regarded (But Not Essential) • ● Agency or consultancy experience • ● Experience working with Australian, UK or US clients • ● Experience working remotely with international teams • ● Experience managing digital workstreams across several client accounts at once • ● Hands-on Meta Ads experience, plus working knowledge of SEO and SEM • ● Building simple landing pages in HubSpot or similar no-code platforms to support campaigns • ● Basic website upkeep in WordPress (content updates and minor edits) • ● Familiarity with Google Analytics/GA4, Google Tag Manager or Looker Studio (or similar reporting tools) • ● Experience with automation/integration tools such as Zapier or Make.com • ● Basic HTML/CSS knowledge for email and landing page troubleshooting • Ideal Background • Beyond the experience above, the candidate who thrives here takes ownership of their work without needing to be chased. They care about getting the detail right, spot when a campaign isn't performing before anyone else does, and use AI as a lever to work faster and sharper rather than as a crutch. • WHAT'S ON OFFER • ● Competitive salary package • ● Fully remote work with an established Australian consultancy • ● Exposure to a diverse range of industries, brands and platforms • ● Ongoing mentorship and professional development • ● A supportive team that values initiative, accountability and growth • OUR WAYS OF BEING • Culture matters to us. Whoever joins our team will need to embody our Ways of Being: • ● Being Radically Honest • ● Being My Word • ● We Before Me • ● Being Unstoppable • ● Bringing a WOW!
Who How Global Pty Ltd TA Step Change
