Enablement Infrastructure Specialist

Job Description

Build the Foundation That Powers Commercial Success Globally Our client is a globally recognized software innovator dedicated to helping organizations improve operational performance through modern technology, data-driven solutions, and scalable digital platforms. By empowering businesses with purpose-built software and continuous innovation, they enable teams to work smarter, accelerate growth, and deliver measurable outcomes. Their commitment to operational excellence, customer success, and continuous learning has positioned them as a trusted technology partner, driving transformation for organizations worldwide while fostering a culture where people and ideas thrive. Job Description Behind every high-performing commercial team is a reliable enablement infrastructure that keeps learning, onboarding, and operational excellence running seamlessly. As an Enablement Infrastructure Specialist , you'll ensure training systems, onboarding workflows, and enablement operations remain accurate, organized, and scalable. Drive meaningful business impact while building a long-term global career with Emapta, where top 1% talent thrives through continuous learning, international collaboration, and opportunities to grow with an industry-leading software organization. Job Overview Employment Type: Full Time Shift: Night Shift, Weekends Off Work Setup: Permanent Work From Home Exciting Perks Await! Day 1 HMO coverage with free dependent Competitive Salary Package Night differential pay to maximize your earnings Fixed weekends off Permanent WFH arrangement Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.) Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/ ) Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer! Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!) Unlimited opportunities for employee referral incentives across the organization Standard government and Emapta benefits Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash) Fun engagement activities for employees Mentorship and exposure to global leaders and teams Career growth opportunities Diverse and supportive work environment The Qualifications We Seek 1 to 3 years of experience in enablement operations, LMS administration, sales operations, training coordination, HR operations, revenue operations, or a similar role Experience administering a Learning Management System (LMS) or a similar learning or training platform Strong attention to detail with the ability to maintain accurate system records Ability to manage recurring workflows, deadlines, and follow-up tasks Strong written communication skills Proficiency in spreadsheets, dashboards, training records, and reporting tools Ability to troubleshoot basic system and user access issues Strong organizational skills with a service-oriented mindset Experience supporting Sales, Customer Success, or Commercial teams is preferred B2B SaaS experience is an advantage Ideal Candidate Profile Thrive in a detail-oriented, operations-focused environment Enjoy organizing information, coordinating workflows, and supporting end users Ensure learners receive the right training at the right time through accurate tracking and reporting Understand how reliable enablement operations contribute to business growth and scalability Preferred Tools and Systems Proficiency in Google Workspace or Microsoft Office Experience using Salesforce Familiarity with enablement or content management platforms Proficiency in spreadsheets and basic reporting tools Experience using project and task management tools Your Daily Tasks Administer the Learning Management System (LMS), including course setup, learner assignments, enrollments, completion tracking, and user support Support commercial onboarding by assigning learning paths, tracking milestones, sending reminders, and preparing readiness reports Maintain accurate learner records, training completion data, course metadata, and enablement reports Upload, organize, tag, and archive enablement materials in the appropriate systems Coordinate enablement session logistics, including scheduling, communications, attendance tracking, and follow-up assignments Troubleshoot learner access issues, broken links, missing assignments, and reporting discrepancies Partner with the Enablement Manager and Enablement Analyst to keep enablement programs organized and on track Maintain enablement dashboards and reporting views for managers and leadership Identify process gaps and recommend improvements to enhance the scalability of enablement operations Provide responsive support to commercial team members and managers using enablement systems What Success Looks Like Assign onboarding plans to new hires accurately and on time Maintain accurate, complete, and report-ready training data Coordinate enablement sessions with timely scheduling, tracking, and follow-up Provide managers with clear visibility into learner progress Ensure learners can access the right training materials without delays Keep enablement content organized, current, and well maintained Maintain a reliable enablement infrastructure that minimizes manual administration Join the Top 1% Talent. A better career. A better life. Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026 , Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being. Apply now and experience the difference!