AbroadWorks Inc.
• Job Description • We are looking for an Operations Manager who has experience in the Consumer Packaged Goods (CPG) industry. You will oversee day-to-day operational activities across multiple sales channels. Requirements • 5+ years of experience in Operations Management, preferably within the Consumer Packaged Goods (CPG) industry • Strong understanding of direct-to-consumer (DTC) operations and e-commerce fulfillment • Experience managing Amazon Seller Central and/or Vendor Central operations • Familiarity with TikTok Shop (TT) operations and marketplace management • Experience supporting wholesale food service and retail distribution channels • Strong inventory planning, supply chain, and logistics coordination experience • Ability to oversee cross-functional operations across sales, fulfillment, customer service, and vendors • Strong analytical and problem-solving skills with experience using operational KPIs and reporting • Excellent project management and organizational skills • Experience creating and improving operational processes and standard operating procedures (SOPs) • Strong leadership and communication skills • Proficient with Microsoft Excel/Google Sheets and ERP or inventory management systems • Self-motivated, detail-oriented, and capable of managing multiple priorities in a fast-paced environment Responsibilities • Oversee day-to-day operational activities across multiple sales channels • Coordinate operations for Direct-to-Consumer (DTC), Amazon, and TikTok Shop sales • Support wholesale food service and retail operations, ensuring timely fulfillment and inventory availability • Monitor inventory levels and coordinate purchasing, forecasting, and replenishment • Work closely with third-party logistics (3PL) providers, warehouses, and suppliers • Track operational KPIs and prepare regular performance reports • Identify process improvement opportunities to increase efficiency and scalability • Develop and maintain operational workflows and SOPs • Coordinate with customer service, marketing, sales, and finance teams to ensure smooth business operations • Assist with product launches, promotions, and operational planning • Resolve operational issues and proactively recommend solutions • Support strategic initiatives that drive operational excellence and business growth • Successful candidates for this role are expected to possess the following attributes: • Must have excellent English communication skills. • Has the ability to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods. • Great logical and verbal reasoning skills. • Exceptionally detail-oriented. • Exceptional problem-solving and information-processing skills. • Ability to think outside the box. • A great work ethic and interest in learning new concepts and growing with the job. • Ability to work both independently and as part of a team. • Must have their own work device (preferably a desktop or laptop) and a stable internet connection. • Must be comfortable with using a time-tracking software for payroll purposes. • Must be willing to undergo a background verification check during the final stages of the hiring process. • Successful candidates for this role will be rewarded with the following benefits: • A total of five paid vacation days per year (additional days can be taken unpaid). • A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance). • A paid 15-minute break for every 4 hours of work • Healthcare benefits after 2 months of full-time work. • Vacation days increase by 1 vacation day per year. I.e. after one year of employment, the total paid vacation days on year 2 would be six, on year 3 seven, etc. • Our main focus is to build an energized and motivated workforce where our employees are happy and satisfied with their jobs and growth opportunities. • We are looking forward to making you a part of our team! • Thank you for your time and interest.
AbroadWorks Inc.
