DOXA Talent
Our Company At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly. What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally. The Role We're seeking a Senior Bookkeeper: Accounts Receivable & Collections. This role is designed for a proactive, detail-oriented accounting professional who can own and optimize accounts receivable, collections, and core accounting support functions in a fully remote, client-facing environment. You'll play a key role in protecting cash flow, maintaining financial accuracy, and strengthening client relationships — with a central focus on cleaning up and maintaining accurate receivables and customer information inside ApparelMagic, identifying the correct accounting and accounts payable contacts for each customer, recovering past-due balances, ensuring every payment is applied correctly, managing AR aging reports, applying ACH payments, resolving billing disputes, performing bank and credit card reconciliations, supporting basic QuickBooks tasks and month-end close, managing customer and vendor payment portals, monitoring the accounting inbox, and serving as a professional financial point of contact for customers. Location: Must be in Colombia – Remote. Environment: Colombian and International Teams. Language: Senior English (C1+). Timezone: Monday to Friday – 9:00 AM to 6:00 PM - ET Contract: Non-fixed Term Colombian Contract. Requirements Education: Bachelor's degree. Experience: 4+ years of bookkeeping or accounting experience Strong accounts receivable and collections experience Experience handling client-facing financial communication (email and phone) Proficiency in accounting/ERP software (ApparelMagic, QuickBooks, or similar) Experience with bank and credit card reconciliations Experience with ApparelMagic or a similar ERP / inventory system (preferred) Familiarity with customer and vendor payment portals (preferred) Experience in multi-entity or product/service-based businesses (preferred) Background working with U.S.-based companies (preferred) Skills ApparelMagic QuickBooks Accounting/ERP software Bank account navigation and ACH payment records Microsoft Excel (Advanced proficiency) Bank reconciliations Credit card reconciliations Customer and vendor payment portals AR aging reports Month-end close support Financial reporting packages Accounts receivable management Collections Invoicing Credit memo review and reconciliation Billing dispute resolution Customer data management and system cleanup Characteristics: Ownership mentality and accountability High attention to detail and financial accuracy Strong follow-through and persistence in collections Professional conflict-resolution skills Organized, deadline-driven, and process-oriented Ability to handle sensitive financial data with confidentiality Proactive Ability to work independently in a fully remote environment Strong understanding of accounting principles Excellent English communication skills, written and verbal Responsibilities Identify the correct accounts payable / accounting contacts at each customer and reach out to the right people to collect past-due invoices. Manage AR aging reports and proactively follow up on overdue balances by email and phone. Apply incoming ACH payments from our bank account and ensure every invoice is marked paid correctly. Review, reconcile, and resolve credit memos and other open items in the system. Resolve billing disputes in coordination with customers and internal stakeholders. Maintain detailed records of all collection activity and communication. Clean up and maintain accurate customer records in ApparelMagic, including correct AP/accounting contacts, billing details, and payment information. Confirm customers are remitting to the correct Harlestons ACH account. Keep invoice statuses, payments, and credit memos accurate and up to date. Ensure invoicing aligns with contracts, pricing, and service agreements. Set up and manage the customer and vendor payment portals our customers use to pay us or that we use to receive payments. Identify discrepancies and implement corrective actions. Perform monthly bank and credit card reconciliations. Support basic QuickBooks tasks and month-end close. Prepare financial reporting packages and supporting documentation. Maintain accurate records within ApparelMagic, QuickBooks, and related systems. Support process improvements that increase accuracy and efficiency. Monitor the [email protected] inbox and respond to AP/AR-related questions from customers. Serve as a professional financial point of contact for customers. Communicate clearly regarding invoices, balances, and payment expectations. Escalate complex issues appropriately while maintaining strong client relationships. Uphold a high standard of professionalism and financial integrity.
DOXA Talent
