Peerlogic
Job Title: Sr. Customer Success Manager Location: Remote AZ Salary Range: ₱100k/month \+ Bonus Type: Full-time About Peerlogic: Peerlogic is the leading provider of conversational AI in the dental space. We thrive on innovating at the intersection of data, technology, and human ingenuity. Our team is passionately curious, resolute in our efforts (grit), accountable to ourselves and our clients, and enthusiastic about delivering transformative solutions that redefine dental industry standards. To learn more about us, visit https://www.peerlogic.com/about-peerlogic/ Job Description We're seeking an Senior Customer Success Manager to join our dynamic team. Your primary role will be to manage and grow customer relationships by helping our dental practice clients get the most value out of our technology solutions. Responsibilities Train new customers on the product suite and guide them through the initial setup. Identify opportunities for upselling and cross-selling within the customer base. Maintain high levels of customer satisfaction and retention. Troubleshoot and resolve customer issues in a timely manner. Collect feedback to improve our products and service Qualifications Excellent communication and interpersonal skills. Strong problem-solving capabilities. Familiarity with the medical office dynamics is a plus. Eagerness to learn about our technology and industry. Team-oriented mindset. Bachelor's degree or equivalent experience. Detail oriented and analytical. Demonstrated ability to increase customer satisfaction. Preferred Qualifications Certifications related to networking. Experience in the dental or healthcare sector. Peerlogic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Peerlogic
