Private Advertiser
Responsibilities • Coordinate maintenance appointments (smoke alarm, electrical, gas) using the property management system. • Manage tenant communications for maintenance schedules, building notices, and general property inquiries. • Act as a liaison between tenants, vendors, and property managers, addressing inquiries and service requests. • Maintain and update property records and job tracking systems accurately. • Respond to and manage incoming emails and phone calls professionally and promptly. • Support work order creation, dispatch, and resolution tracking. • Monitor and report on team performance and assist in implementing strategies for efficiency. • Perform compliance checks and quality audits to ensure high service standards. • Assist with administrative tasks including forms, spreadsheets, manuals, and internal documents. • Prepare and maintain updated emergency and tenant contact lists. Qualifications • 1-2 years of experience in property management roles. • Experience working with AUS clients or familiarity with the AUS property market is preferred but not required. • Strong time management and attention to detail. • A confident communicator who enjoys interacting with stakeholders. • A self-starter who can work independently and collaborate with a remote team. • Comfortable handling multiple priorities in a dynamic environment. • System Knowledge: • Intermediate Microsoft knowledge required: Excel, Word, Teams, Outlook • Other system/software (a plus): PropertyMe, AgentBox Benefits • Full-time, long-term position • Paid leaves • HMO for employee and 1 dependent • Monday to Friday + Day Shift
Private Advertiser
