Insightz Technology
WHO ARE WE? Here at Insightz Technology, we're a dedicated company with a clear mission: keeping internet users safe from cyber threats. As a global team, we're determined to find innovative ways to spot threats and build strong defenses. If you're the kind of person who enjoys facing security challenges and has a genuine passion for protecting people online, then you might just be the perfect fit for our team! MISSION: Insightz Technology is a true believer in making Security, SIMPLE. Our mission is to deliver best of breed Cybersecurity solutions to our Customers without the cost and complexity. That’s why we constantly build a unique and effective platform providing Customer with continuous security. VISION: To provide comprehensive and affordable protection for any organization regardless of available resources with an instant deployment and intuitive, consistent user interface without the complexity. Job Scope: Handle Customer inquiries/concerns and Alert escalations via email. Maintain Insightz SOC Documentation. Complete Daily and Monthly Reports. Ensure IOC trackers are updated. Handle Endpoint inquiries/concerns from POCs and SAs. Perform other Ad-hoc tasks as assigned. Qualifications College Graduate Possess a "customer-first" attitude and approach when working with clients. Ability to communicate with customers easily and effectively. Strong knowledge of Microsoft 365. Excellent organizational and technical skills. A good team player. At least 1 year of experience in BPO or Customer Service. Pay: Php20,000.00 per month Benefits Company events Opportunities for promotion Pay raise Promotion to permanent employee Work from home Experience: Customer service: 1 year (Preferred) Work Location: Remote
Insightz Technology
