Junior Billing Specialist

Job Description

Junior Billing Specialist LifeStation Remote, Mandaue, Cebu, Philippines Apply Now Non-Negotiable Location About the Company 1840 & Company is a global organization focused on delivering innovative business solutions that help companies grow, scale, and succeed. Operating in over 150 countries, we support organizations through a range of workforce, operational, and business services designed to drive efficiency and long-term success. About the Job This role is responsible for supporting end-to-end billing operations and ensuring the accuracy and timeliness of partner billing activities. The RCM Junior Billing Specialist will process monthly billing, generate invoices, submit billing through partner portals, distribute partner-specific billing templates, reconcile payments, and assist in resolving billing discrepancies. The position also serves as an administrative resource for Salesforce billing case management, partner portal administration, EFT payment management, and user access support. The ideal candidate is highly organized, customer-focused, and able to manage multiple priorities while maintaining a high level of accuracy. Job Overview Employment Type: Full-Time Employee Department: Finance And Accounting Job Level: Intermediate Education & Experience Years Of Experience: 1 Year Business Model: Minimum Education Level: Bachelors Qualification: None Skills Tools/Platforms: Billing Software Accounting Software Additional Skills: None Common Methodologies/Frameworks: Additional Skills: None General Skills: Additional Skills: None Soft Skills: Attention To Detail Additional Skills: None Requirements Technological Requirements: Language: English Location: Philippines Responsibilities Billing Operations  Perform confirmations as required for members.  Process and submit monthly billing for assigned partners accurately and timely.  Generate invoices and supporting billing documentation.  Perform manual billing activities through partner billing portals.  Review billing transactions for accuracy and completeness before submission.  Maintain billing records and documentation in accordance with company policies. Billing Accuracy & Discrepancy Resolution  Investigate and resolve billing discrepancies, invoice exceptions, and partner inquiries.  Collaborate with internal departments to correct billing issues and ensure accurate revenue reporting.  Monitor billing activities and proactively identify opportunities to improve billing accuracy and efficiency.  Assist with billing audits, reconciliations, and reporting activities. Payment Administration & Reconciliation  Support the setup, maintenance, and administration of Electronic Funds Transfer (EFT) payment arrangements for partners.  Coordinate EFT onboarding activities and maintain accurate payment information.  Reconcile payments received via EFT, payment card transactions, and checks against partner invoices and billing records.  Research and resolve payment discrepancies, unapplied cash, short payments, and overpayments.  Work closely with Finance and Accounts Receivable teams to ensure timely and accurate payment processing.  Maintain documentation supporting payment activity and reconciliation efforts. Salesforce & Partner Portal Administration  Serve as the administrator for Salesforce billing cases, ensuring cases are assigned, tracked, and resolved in a timely manner.  Manage partner portal access and user administration.  Assist team members with portal password management, password resets, and access troubleshooting.  Maintain portal documentation, access records, and process guidelines.  Support the onboarding and maintenance of new partner portal accounts. Partner Project Support  Provide general administrative and operational support to the RCM team. Requirements  High school diploma or equivalent required  1 year of experience in billing, accounts receivable, revenue cycle management, or financial operations.  Experience working with billing systems, invoicing processes, or customer account platforms.  Strong attention to detail and commitment to accuracy.  Proficiency in Microsoft Office, particularly Excel and Outlook.  Strong written and verbal communication skills.  Ability to manage multiple priorities and meet recurring deadlines.  Must be comfortable with change and working in a dynamic work environment Working Hours Monday: 8 A.M. - 5 P.M. Tuesday: 8 A.M. - 5 P.M. Wednesday: 8 A.M. - 5 P.M. Thursday: 8 A.M. - 5 P.M. Friday: 8 A.M. - 5 P.M