SCALABLE OS CORP.
Key Responsibilities • Accounts Receivable & Collections • Manage a portfolio of assigned dealer accounts to ensure timely payment of invoices. • Conduct outbound collection calls and email follow-ups regarding past-due balances. • Monitor aging reports and prioritize collection activities based on risk and account value. • Investigate and resolve invoice disputes by collaborating with sales, customer service, shipping, and operations teams. • Negotiate payment arrangements while protecting company interests. • Place accounts on credit hold in accordance with company policies and escalate high-risk accounts as necessary. • Credit & Risk Support • Assist in conducting credit reviews for new and existing dealer accounts. • Monitor credit limits, payment trends, and recommend adjustments when needed. • Identify potential risks and early warning signs of dealer financial distress. • Support documentation and compliance requirements related to credit insurance programs. • Reporting & Performance Management • Maintain accurate collection notes and AR records within the ERP system. • Track and report key performance indicators (KPIs), including: • Days Sales Outstanding (DSO) • Aging trends and past-due balances • Bad debt exposure • Collection performance metrics • Provide regular updates to management regarding high-risk accounts and collection activities. • Cross-Functional Collaboration • Partner closely with Sales teams to balance revenue growth and disciplined credit management. • Coordinate with warehouse and logistics teams to resolve shipping discrepancies affecting customer payments. • Support month-end closing activities, including AR reconciliations and reserve analysis. Qualifications • Minimum of 2 years of accounts receivable or commercial collections experience, preferably within wholesale distribution. • Experience managing high-volume B2B or dealer accounts. • Strong understanding of credit risk assessment and aging analysis. • Proficiency in ERP systems such as SAP Business One or Microsoft Dynamics GP. • Advanced Microsoft Excel skills, including pivot tables, reporting, and data analysis. • Excellent verbal and written communication skills. • Experience in building materials, flooring, tile, or related wholesale industries. • Background working in private equity-backed or high-growth organizations. • Experience using Microsoft Dynamics GP Version 18 (Great Plains 2021). • Knowledge of lien rights, Notice to Owner (NTO) processes, or construction-related payment structures. • Core Competencies • Strong negotiation and conflict-resolution skills. • Detail-oriented with exceptional accuracy. • Results-driven and comfortable working with performance metrics. • Professional persistence and strong customer relationship management skills. • Ability to work independently in a fast-paced environment. • Key Performance Indicators (KPIs) • Reduction in Days Sales Outstanding (DSO). • Percentage of accounts receivable aging beyond 60 days. • Bad debt write-offs versus budget targets. • Cash collections compared to weekly forecasts. • Timely resolution of invoice disputes.
SCALABLE OS CORP.
