NightOwl Consulting Philippines, Inc
Key Responsibilities • Track Lead Notes received from LO (Loan Officer) • Monitor incoming “App Submitted” emails, and set up the Encompass files to align with LO Lead Notes • Complete “File Set-up” review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc • Send files to the Pre-Approval team when we have sufficient docs for them to complete their review. • Run DU/LP and Order appraisals when needed (if no PIW/ACE) • Send client needs list after initial file review • Send client needs list after the Preapproval team completes their review • Obtain correct EOI, VOE’s, and HOA docs when requested from LOA/Processor • Ensure that EOI and other documents are correct at the time of funding to avoid funding delays • Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks. Skills • , Knowledge and Expertise • Mortgage industry experience is required • Encompass experience is a plus • Must have experience with order outs and calling third parties • Familiar with using office applications • Proficient communication skills • Great personality • Finance and accounting experience is a plus
NightOwl Consulting Philippines, Inc
