Skyray Ventures
Part-time leading to Full-time Time zone: Eastern Standard Time Monday to Sat Note: This role is not CSR, BDM, SDR role. Its mainly based on Close CRM and its operations We are seeking a Close CRM Expert to manage, optimize, and support the day-to-day use of Close CRM within our sales and operations teams. The ideal candidate will ensure the CRM is fully utilized, properly structured, and aligned with business workflows to improve lead management, sales performance, and reporting accuracy. Key Responsibilities Set up, configure, and maintain Close CRM for the organization - Build and optimize sales pipelines, workflows, and automation sequences - Manage user roles, permissions, and system settings - Integrate Close CRM with other tools (email, calendars, lead sources, etc.) - Monitor CRM data quality and ensure accurate lead and contact tracking - Create and maintain dashboards, reports, and performance tracking metrics - Train team members on effective CRM usage and best practices - Troubleshoot CRM issues and provide ongoing technical support - Recommend improvements to increase sales efficiency and conversion rates Required Skills & Experience: - Proven experience working with Close CRM (advanced user or administrator level) - Experience working on High-ticket sales and setters and closers team - Strong understanding of sales pipelines and CRM best practices - Experience with automation, integrations, and workflow optimization - Ability to analyze sales data and generate actionable insights - Strong problem-solving and technical troubleshooting skills - Excellent communication and training abilities Preferred Qualifications Experience in a sales operations or revenue operations role - Familiarity with tools integrated with Close CRM (Zapier, email platforms, etc.) - Background in SaaS or remote sales environments Candidates having Close CRM experience can apply at hafsa@skyrayventures.com Work Location: Remote
Skyray Ventures
