Jeffrey Mark, MD - Blackhawk Center For Digestive Health
Company Description Dr. Jeffrey Mark, MD, is a Functional Gastroenterologist and Board-Certified specialist with over 19 years of focused experience in diagnosing and treating gastroenterological diseases. The Blackhawk Center for Digestive Health is dedicated to providing comprehensive, patient-centered care using evidence-based and functional medicine approaches. The practice emphasizes personalized treatment plans, thorough diagnostic evaluation, and ongoing patient education. Team members collaborate closely with Dr. Mark to support high-quality care, streamlined operations, and a respectful, professional environment. We are seeking a highly organized, detail-oriented Remote Medical Operations \& Patient Support Assistant to join our growing healthcare team. Position Details Remote position Graveyard shift (Pacific Standard Time) Full-time Fast-paced medical practice environment Requirements Minimum 3 years of experience as a Virtual Assistant Registered Nurse (RN) preferred Strong background in: Sales Phone calls Client communication Customer service Excellent English communication skills (written and verbal) Highly organized and able to multitask Comfortable working independently Experience in a medical or healthcare setting is highly desirable Minimum PC Specifications Processor: Intel Core i5 (8th gen or higher) or AMD Ryzen 5 equivalent RAM: 8GB minimum (16GB preferred) Operating System: Windows 10/11 or macOS (updated to latest version) Webcam and working microphone Minimum Internet Requirements Reliable high-speed internet connection Minimum 25 Mbps download / 10 Mbps upload Stable wired connection preferred (backup internet source a plus) Workspace Requirements Quiet, dedicated workspace Noise-cancelling headset required Responsibilities Answer inbound and outbound calls Patient communication and support Scheduling and appointment coordination Administrative and operational support Follow-up calls and patient outreach CRM and data entry tasks Assisting with sales and patient conversion activities Reviewing and organizing patient information for provider review Supporting clinical and administrative workflows Application Requirements Please submit the following: Updated resume Short video introduction (2–3 minutes, tell us about your VA experience, your work setup, and why you're a great fit for this role) Screenshot of PC specs (system information page) Screenshot of internet speed test (e.g., speedtest.net results) Confirmation that you have a noise-cancelling headset Send applications to: ask@jeffreymarkmd.com Preferred Qualifications Has VA Experience Registered Nurse (RN) Familiarity with electronic medical records (EMRs) Experience handling patient education and care coordination Sales or patient enrollment experience
Jeffrey Mark, MD - Blackhawk Center For Digestive Health
