Marketing Done Right
Role Core Purpose: To provide reliable administrative support and manage the technical systems and workflows that power client campaigns, so the team delivers faster, more reliable, higher-impact results and stays focused on high-value work. Handle routine admin tasks, monitor schedules, and support other departments so operations run smoothly and clients stay satisfied. Set up, maintain, and optimize the platforms, automations, websites, and dashboards the team depends on, so information is accurate and easy to access at the right time. Serve as the quality checkpoint for websites and client deliverables, so errors are caught before clients see them. Responsibilities General VA Scope: Admin and Operations Support Organize Digital Workspaces: Maintain orderly files, folders, and dashboards so teams can quickly access accurate, updated information. Support Cross-Department Needs: Assist departments with admin tasks such as email drafts, scheduling, documentation, and follow-ups to keep collaboration smooth. Maintain Task Efficiency: Track progress, follow up on pending items, and make sure deadlines are met without bottlenecks. Call Logging and Report Management: Prepare, update, and maintain reports and call logs with accuracy, consistency, and timely updates so teams make well-informed decisions. Dashboard Updates: Regularly update and monitor dashboards so KPIs are visible, reliable, and easy to track. Tech VA Scope: Systems and Technical Support Optimize Systems and Tools: Set up, manage, and troubleshoot digital platforms (CRMs, project management tools, automations, integrations). Support Operations with Technology: Handle technical work such as site fixes, helpdesk tasks, data research, and technical reporting. Increase Efficiency: Automate repetitive tasks, streamline workflows, and reduce bottlenecks through smart use of software. Ensure Reliability: Provide technical stability, minimize downtime, and keep digital operations running for client campaigns and internal projects. Shared Scope: Website, SEO, and Team Enablement Website Management: Handle minor website updates, content uploads (text, images, blogs), plugins, landing pages, and tracking codes, plus overall website upkeep. SEO-Related Tasks: Support keyword tracking, on-page updates, backlink updates, and directory campaigns to improve search visibility and rankings. Documentation and Training: Create and update SOPs and how-to guides, and train the team on new tools and processes. Enable Teams to Focus on Strategy: Free up managers, team leaders, and executives from admin-heavy and tech-heavy tasks so they can focus on growth and decision-making. QA Scope: Quality Assurance Website and Page QA: Run the MDR Website Review and Content Page Upload checklists before every launch or page upload. Tracking and SEO Checks: Confirm forms, tracking codes, and meta fields work and match approved specs. Issue Logging: Log defects in Asana with screenshots and retest after fixes. Review of Own Work: Website updates and uploads completed by the Tech VA are QA'd by the VA Team Lead before handoff. Results Data Accuracy and Reporting Maintain 95%+ accuracy in reports, dashboards, call logs, and client tracking data (checked weekly).\ Why: Critical for decision-making and client trust. Automation Efficiency Implement 1+ automation improvements per quarter that save a minimum of 5 hours/month for the team.\ Why: Directly supports "Increase Efficiency" and reduces repetitive workload. Proactive Improvements and Monitoring Identify at least one admin efficiency improvement per quarter (workflow adjustment, reporting shortcut, organization upgrade).\ Identify potential tech risks (system failures, outdated tools, integration gaps) monthly and escalate with solutions.\ Why: Strengthens productivity and prevents crises before they happen. Website and Platform Updates Action 95% of minor website, content, and tech update requests (text, images, blogs, plugins, landing pages, tracking codes) within 48 hours.\ Why: Keeps the website current and campaigns running without delay. Error, Bug, and Inconsistency Resolution Troubleshoot and resolve 90% of technical issues (errors, integration failures, access problems) within 24 hours of report.\ Flag and resolve 95% of admin or reporting inconsistencies within 24 hours of discovery.\ Why: Keeps operations reliable and prevents bottlenecks. Cross-Department Admin Support Complete 90%+ of cross-department admin tasks (email drafts, scheduling, documentation, follow-ups) within agreed timelines.\ Why: Reduces workload for managers so teams can focus on strategy. SOP Documentation Create/update 2 to 3 SOPs or how-to guides per quarter, covering at least one admin process (e.g., Agency Analytics setup, reporting) and one tech process (e.g., Zapier workflows).\ Why: Ensures knowledge transfer and reduces dependency on individuals. Tool Adoption and Training Facilitate one mini-training or resource update monthly to ensure 80%+ team adoption of new tools or updates.\ Why: Keeps the team productive. File and Data Organization Ensure 100% of client folders, shared drives, and knowledge bases are updated and tagged weekly.\ Why: Supports knowledge base accuracy and easy access to information. Quality Assurance Complete QA on 100% of site launches and page uploads before client handoff.\ Log all findings in Asana and retest fixes within 24 hours.\ Why: Catches errors before clients see them. Requirements Experience with WordPress Proficiency in MS Office (or Google Suite) and marketing software (e.g., Asana, Buffer, Agency Analytics, Bright Local, AHREFS, Screaming Frog) Knowledge of GSuite tools, Google AdWords, and online analytics (e.g., Agency Analytics, Google Analytics, Google Search Console) Hands-on experience with automation and integration tools (e.g., Zapier) and CRMs, to support the Tech VA scope Understanding of marketing principles Knowledge of marketing practices and databases Must be able to speak and write in English Ability to multitask and meet deadlines Ability to follow instructions and work independently Able to do Google Meet video calls Strong attention to detail and experience with checklist-based website QA How To Apply Apply through this link: https://script.google.com/macros/s/AKfycbxos-mrYXT6aisQPeoJADAeUXRmMN5gFyfD6UwoLuC6vDNyHZrZmit2wCc99sXCdRrt/exec Pay: Php36,000.00 per month Benefits Additional leave Pay raise Work from home Work Location: Remote
Marketing Done Right
