Highland Park Lapidary
Position Summary We are seeking an e-Commerce & Market Research Manager (Philippines-based) to oversee online sales operations, digital marketing strategies, and customer experience optimization across multiple platforms. This role is hands-on and data-driven, requiring expertise in e‑commerce management, analytics, and digital campaign execution. The ideal candidate will thrive in a fast-paced environment, ensuring seamless operations while driving growth and customer engagement. Objectives Oversee daily operations of e‑commerce platforms (Amazon, eBay, WooCommerce, and Highland Park Lapidary website). Develop and implement online sales and digital marketing strategies. Collaborate with marketing teams to execute SEO/SEM campaigns and digital promotions. Monitor site performance, user analytics, and optimize customer journeys. Manage product listings, pricing strategies, and promotional campaigns. Conduct comprehensive market research and competitor analysis. Translate complex data into actionable insights for leadership. Partner with product and marketing teams to align strategies with business goals. Manage relationships with external research agencies and vendors. Core Competencies E‑commerce platform management (Amazon, WooCommerce, eBay, Website). Digital marketing and SEO/SEM execution. Data analytics, reporting, and visualization tools. Inventory and supply chain coordination. Customer journey optimization and conversion strategies. Market research methodologies (qualitative and quantitative). Consumer behavior and trend analysis. Project management and cross-functional collaboration. Strong presentation and communication skills. Education and Experience Bachelor’s degree in Marketing, Business, or related field. 5+ years of experience in e‑commerce, digital marketing, or online sales management. Proven track record of managing multi-platform e‑commerce operations. Experience with analytics tools (Google Analytics, SEMrush, or similar). Strong knowledge of SEO/SEM, digital advertising, and customer engagement strategies. Prior experience collaborating with cross-functional teams in a product or retail environment. Benefits Health insurance Dental insurance Professional development assistance Paid leaves 13th-month pay Remote work setup Who We Are Highland Park is a company making equipment for artists, jewelers, and craftspeople to turn their creative visions into reality through gemstone and glass cutting, and polishing arts. Currently, we are seeking an e-Commerce & Market Research Manager for our marketing team. Our core values are the backbone of our business. We hire and promote based on our core values: We are inspirational We are accountable We are transparent We are disciplined We are aligned We are results-oriented Commitment to Diversity We hire and reward performance based on merit and welcome diversity in our team. We hold our people to high standards and empower them to grow personally, professionally, and financially. Highland Park Lapidary is a diverse environment where we do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to admin@hplapidary.com. Already a candidate? Please connect directly with your recruiter to discuss this opportunity. Pay: Php80,000.00 - Php100,000.00 per month Benefits Work from home Application Question(s): Do you have at least 5 years of experience managing Amazon accounts and listings (front‑end optimization and back‑end catalog management)? Have you achieved measurable sales growth or improved conversion rates in e‑commerce platforms? Do you have at least 5 years of hands‑on experience running and optimizing Amazon PPC ads (focused on ROAS and CAC)? Have you delivered KPI‑driven results such as accurate reports, actionable insights, or projects completed within budget? Do you have at least 3 years of experience conducting market background research and applying findings to business strategies? Work Location: Remote
Highland Park Lapidary
