Atos
Role Summary We are looking for an experienced ServiceNow Human Resources Service Delivery and Global Business Services (HRSD/GBS) Technical Consultant who will design, configure, implement, integrate, and support enterprise ServiceNow solutions that improve employee services and shared-service operations. The successful candidate must hold a current ServiceNow certification relevant to HRSD and have proven experience delivering complex, enterprise-scale HRSD implementations. The role will work closely with Solution and Technical Architects, providing detailed product and technical design input and translating HR, employee experience, shared-service, security, data privacy, and operational requirements into secure, scalable, and supportable solutions. Key Requirements: 5+ years of hands-on ServiceNow experience, including GRC/IRM and/or Security Operations (SecOps) implementations. Experience delivering multiple end-to-end enterprise ServiceNow implementations . Strong expertise in: ServiceNow GRC/IRM (Risk, Compliance, Audit, Operational Risk) ServiceNow SecOps (Security Incident Response, Vulnerability Response, Threat Intelligence) CMDB, CSDM, integrations, workflows, reporting, and security architecture Advanced ServiceNow development/configuration skills: JavaScript Glide APIs REST/SOAP APIs IntegrationHub Flow Designer Experience integrating ServiceNow with: SIEM/SOAR platforms Vulnerability scanners Identity & security tools Cloud security solutions Enterprise applications Proven ability to lead technical workshops and engage with senior stakeholders, including CISOs, security leaders, risk and compliance teams. Strong experience translating business, risk, compliance, and cybersecurity requirements into scalable ServiceNow solutions. Proven leadership experience managing technically complex implementations and mentoring teams. Mandatory Certifications: Current ServiceNow certification in one or more of the following: CIS - Risk & Compliance CIS - Security Incident Response CIS - Vulnerability Response Equivalent current ServiceNow certifications Minimum of 3 ServiceNow Certified Implementation Specialist (CIS) certifications ServiceNow Certified Technical Architect (CTA) highly preferred Preferred Certifications: ServiceNow CSA and/or CAD CISSP, CISM, GIAC, CEH, Security+ or equivalent cybersecurity certifications Preferred Domain Experience: Cybersecurity, Risk Management, Compliance, Audit, Incident Response, or Vulnerability Management Large enterprise, regulated, financial services, healthcare, government, or critical infrastructure environments Soft Skills: Excellent communication and stakeholder management skills Strong problem-solving and consulting background Ability to work independently and manage multiple priorities Experience presenting to executive and technical audiences
Atos
