StaffLink Express
About The Role USRN Training Supervisor responsible for delivering effective training and knowledge transfer to team members in a BPO/CPO environment, with a focus on clinical processes and best practices. Key Responsibilities Deliver training using Kirkpatrick Learning Effectiveness methodology Manage and lead training initiatives across multiple locations in the Philippines Transfer knowledge related to clinical processes, medical documentation, and evidence-based guidelines Ensure training consistency and quality across BGC Taguig, Cebu, Davao, and Clark, Pampanga locations Develop and implement training programs for BPO/CPO teams Support team members in clinical decision-making and documentation standards About you Active USRN license (any state) At least 1–2 years of relevant trainer experience in BPO/CPO At least 2 years of recent and pertinent clinical, hospital, or similar experience Experience managing or leading a team Strong clinical background in orthopedics, emergency room, intensive care, neurology, occupational medicine, or rehabilitation Clinical Subject Matter Expertise with technical and professional knowledge to accomplish results related to the process handled Knowledgeable in Medical/Clinical Summary Writing with ability to narrate clinical picture consistent with standard documentation formats per client and jurisdictional requirements Familiarity with State Specific Evidence-Based Guidelines or Client Proprietary Guidelines Clinical Decision-Making skills with ability to make sound clinical decisions after considering available information and courses of action Teaching credentials or certification a plus Pay: Php73,000.00 - Php80,000.00 per month Application Question(s): Current location? Do you have an active USRN license? Provide the validity date Do you have experience in Kirkpatrick Learning? Years of experience as a Trainer/ Training Supervisor? Years of supervisory or managerial experience? What are your salary expectations? Can you start immediately once hired? Work Location: Remote
StaffLink Express
