Synergy Advantage, Inc.
We’re looking for self-starter Outbound Telesales Representatives to join our team, focusing on telesales, growing our customer base, and maintaining strong relationships with clients in the medical/pharma industry. The ideal candidate is a forward-thinker with an entrepreneurial attitude and a great closer with sales and customer service aptitude. Duties & Responsibilities: Conducting outbound calls for customer retention and new business development; Design and implement a strategic sales plan Manage on a day-to-day basis, customer engagement, interaction, and growth (training, pipeline management, lead tracking, and marketing) Actively hunting new business opportunities by willingly cold-calling prospective customers in the defined region Following up with customers to ensure customer satisfaction and expanding sales opportunities Recommending/up-selling products to meet customer needs Accurately resolve customer questions with a high level of professionalism Communicate effectively to customers regarding account information, products, pricing, promotions, etc Use leadership to build customer relationships and assist customers in developing solutions Assisting customers with any issues that may arise with their account including tracking, customs, or packaging discrepancies Accurately maintaining call center database Tracking orders to ensure quick delivery and resolving delivery disputes Meeting key performance indicators Other job tasks as required Skills & Qualifications: Previous experience in a call center sales or account management role is required Previous experience with an online Pharmacy is an asset High level of customer service orientation Strong work ethic and reliability Strong active listening skills and verbal communication Adept at problem-solving and conflict resolution Ability to multi-task and prioritize Strong time management and decision-making skills Proficient with computers and hardware Adaptability and accountability Job Type: Part-time Pay: Php13,000.00 - Php15,000.00 per month Expected hours: 20.0 per week Benefits Paid training Work from home Experience: B2B sales: 2 years (Required) Telemarketer: 2 years (Required) Language: English (Required) Work Location: Remote
Synergy Advantage, Inc.
