Medical & Business Virtual Assistants 24-7
Job Responsibilities: Provide Pre-Op instructions to the patient upon scheduling the patient Schedule , reschedule as needed, and cancel appointments for patients in NextGen Verify patient Insurance, obtain authorizations, and input insurance information into SIS Schedule transportation as needed per the center’s practices & notify the client if issues with transportation Contact clients to confirm patient appointments, reschedule appointments and any cancelled appointments, and document in NextGen Conduct follow-up phone calls to patients for post-procedures to assess surgical site infections; notify the client if there is a possible surgical site infection Contact clients Medical Record Audits as requested by the client General Data Entry & Data Collection as requested by the client Efax physician's notes to dialysis units and referring physicians' offices Handle inbound and outbound calls Job Qualifications: Must have a Bachelor of Science in Nursing, or BSN Proficient in the English language, both verbal and written Understanding of medical terminology Must have 2+ years in a healthcare or medical billing office; experience in managing patient scheduling patients Must have 2+ years’ experience verifying insurance with Medicare, Medicaid, and commercial payors Able to perform patient follow-up calls to assess the surgical site infections Experience in obtaining pre-authorizations and/or referrals from insurance carriers (preferred) Ability to Efax physician's notes to dialysis units and refer physicians’ offices. Proficiency in MS Word, Excel, PowerPoint, and Outlook Worked in a healthcare setting and or medical billing office Identifying signs and symptoms of infections for post-procedure surgical site infections Strong communication skills as a liaison between the patient to client Hardware and Software Requirements: AMD Ryzen 3 3200G APU or Intel Core i5 (at least 7th gen) Intel CPU 16GB DDR4 RAM and 120 - 480gb SSD Jabra Biz 1100 / Logitech H390 or similar Noise-canceling Headset 1 – 2 Monitors (at least 21in) 1080p HD Webcam Internet Speed: 50mbps (Fiber/DSL) LTE not accepted Genuine Windows 11 Licensed Computer Microsoft Office Suite
Medical & Business Virtual Assistants 24-7
