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Must have a VA role experience About The Company We are a growing premium home service business operating two companies specializing in \ exterior cleaning\ and \ landscape lighting\ . Our mission is to deliver exceptional customer experiences through high-quality services while continuously growing our customer base. We are seeking a proactive and results-driven Strategic Partner who can become an integral part of the business by managing sales activities, streamlining operations, and reducing the owner's day-to-day workload. Position Overview We are looking for a highly organized, sales-oriented, and self-sufficient \ Sales & Operations Strategic Partner\ to help drive business growth while handling critical administrative and operational responsibilities. This role is ideal for someone with proven experience in sales, customer service, and business operations who is comfortable communicating with customers, generating leads, following up on opportunities, preparing estimates, and managing the sales pipeline. The ideal candidate can quickly learn systems, work independently with minimal supervision, and take ownership of daily business operations. -Key Responsibilities 1. Sales & Business Development Respond promptly to inbound leads and customer inquiries. Prepare and send accurate service estimates. Manage and maintain the sales pipeline from lead generation through closing. Conduct outbound calls to prospective customers. Schedule appointments and consultations. Follow up consistently on estimates and open opportunities. Help generate qualified leads through proactive outreach and marketing initiatives. Identify opportunities to improve conversion rates and sales performance. 2. Customer Service Provide exceptional customer service via phone, email, and text. Build rapport with prospective and existing customers. Maintain professional communication throughout the customer journey. Ensure customers receive timely updates regarding services and appointments. 3. Administrative & Operations Support Handle daily administrative responsibilities to reduce the owner's workload. Maintain accurate CRM records. Organize customer information and job details. Assist with scheduling and coordination of appointments. Support bookkeeping and administrative processes as needed. Help streamline business systems and workflows. -Technology & Systems Use and maintain GoHighLevel (GHL) QuickBooks Markate AI tools to improve efficiency and automate workflows where appropriate -Qualifications Required Proven experience in sales, customer service, or business development. Experience making outbound sales calls. Strong appointment-setting and follow-up skills. Excellent verbal and written English communication. Highly organized with exceptional attention to detail. Comfortable working independently with minimal supervision. Strong administrative and multitasking abilities. Tech-savvy and quick to learn new software. Reliable internet connection and dedicated remote workspace. Preferred Experience in home services (cleaning, roofing, landscaping, lighting, HVAC, construction, or similar industries). Experience using CRM systems. Familiarity with GoHighLevel (GHL), Markate, or QuickBooks. Experience using AI tools to improve productivity. Desired Traits Self-starter who takes initiative. Friendly and confident on the phone. Results-oriented with a sales mindset. Professional and customer-focused. Strong problem-solving abilities. Adaptable and resourceful. Able to prioritize tasks in a fast-paced environment. Committed to continuous improvement. Send your resume to wardrobeberry@gmail.com and include: Subject: Applying for Sales & Operations Strategic Partner Pay: Php61,000.00 per month Benefits Work from home Work Location: Remote
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