Factor1 Accountants & Advisers
About The Role We are looking for a capable and detail-oriented Manager based in the Philippines to support the day-to-day operations, workflow coordination and team management of Taxopia’s accounting and tax services. This role is suited to someone with strong accounting, tax, bookkeeping or practice management experience who can confidently coordinate work across a remote team, monitor deadlines, support quality outcomes, and help ensure clients receive timely and professional service. This is also a new team setup, but a colleague will be available to provide support. Why Join Factor1? Factor1 is not your traditional accounting firm. Over the past decade, we’ve grown to a team of 90 + talented people who challenge industry norms and embrace innovation. Our culture is built on collaboration, curiosity, and the desire to do things better. Here's a recent Factor1 activity attended by our PH team: https://drive.google.com/file/d/1KKKlzzaqQFPx9gYYsZssDpj-9NrAaGgi/view?usp\=sharing Key Responsibilities Team and Workflow Management Manage daily workflow across assigned Taxopia services, including tax returns, bookkeeping, BAS, client queries and related administration. Monitor job progress and ensure work is completed within agreed timeframes. Identify delays, bottlenecks or quality concerns and escalate matters where required. Support team members with questions, process guidance and day-to-day priorities. Accounting, Tax and Compliance Support Oversee the preparation and review process for client accounting and tax-related work. Ensure work is completed in line with Australian tax requirements and internal quality standards. Support preparation and review of documentation for company, trust, partnership, individual and business tax-related services. Assist with bookkeeping, BAS, GST, payroll or ASIC-related workflow where required. Ensure client records, working papers and supporting documents are complete, accurate and well organised. Maintain awareness of relevant Australian tax and accounting processes, escalating technical questions to the appropriate senior accountant, tax agent or director. Client Service and Communication Help ensure clients receive prompt, professional and helpful communication. Review or support responses to client queries where appropriate. Ensure client information requests are clear, complete and followed up in a timely manner. Monitor outstanding client items and assist the team in progressing jobs efficiently. Maintain a positive client service approach . Systems, Process and Quality Improvement Help document, improve and streamline workflows to support efficiency and consistency. Maintain accurate records in relevant practice management, accounting and communication systems. Support the implementation of process improvements, templates, checklists and reporting tools. Assist with training new or existing team members on processes and expected standards. Reporting and Administration Provide regular updates to management on workload, job status, team capacity and key issues. Track deadlines, priorities and outstanding items. Prepare workflow summaries, productivity updates or operational reports as required. Support onboarding, training and performance feedback for team members where needed. Assist with other operational or administrative tasks aligned with the role. Requirements CPA Qualified At least 4 years of Australian Accounting and Taxation experience Highly experienced in Xero, XPM, and Karbon. Experience managing or coordinating team workflow. High attention to detail and commitment to accuracy. Good communication skills Willing to be in a long-term contract. IMPORTANT : Kindly complete the assessment exams for your application to be considered. Assessment Exams: Accounting Exam: https://factor1.com.au/assessments/junior-accountant/ General Assessment Exam: https://factor1.com.au/assessments/general-assessment/ Pay: Php1,300,000.00 - Php1,600,000.00 per year Benefits Work from home Experience: Australian Accounting and Taxation: 4 years (Required) Work Location: Remote
Factor1 Accountants & Advisers
