Bank of the Philippine Islands (BPI)
Handles back-end collection activities for delinquent accounts, ensuring timely follow-ups and accurate documentation to support recovery efforts aligned with overall remedial strategies. Responsibilities Executes account-level recovery actions and analysis based on strategic directives from leadership. Reviews and endorses financial and non-financial client requests initiated by associates. Monitors team productivity and drives implementation of performance improvement plans. Ensures documentation of collection activities is complete and compliant with audit and regulatory standards. Prepares and submits performance reports, highlighting trends, risks, and recommendations for escalation. Qualifications Graduate of any 4 year Bachelor’s/College Degree, preferably related to Business, Banking or Finance At least 3 years extensive experience in handling collection-related job and supervising people, service sales, or agency management Knowledge in bank products such as loans, insurance, and deposits. Strong leadership and people management skills, strategic and analytical skills, numeracy, communication and negotiation skills.
Bank of the Philippine Islands (BPI)
