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Monday.com CRM Administrator & Operations Specialist ============================================================= Full-Time | Remote | Paid Training and Certification About the Opportunity We are an up-and-coming U.S.-based company building a talented, long-term operations team in the Philippines. We are hiring a full-time monday.com CRM Administrator & Operations Specialist who can help build, maintain, organize, and improve our monday.com systems. This position is ideal for someone who enjoys creating organized workflows, solving operational problems, maintaining accurate CRM data, and helping teams use technology more effectively. Certifications are preferred but not required. We are willing to invest in the right person by providing paid training and covering the required certification process. Compensation PHP 320–400 per hour Approximately PHP 55,000–69,000 per month Final compensation will be based on your monday.com experience, technical capabilities, communication skills, and performance during the hiring assessment. Employment Details Full-time, long-term position 40 hours per week Monday through Friday Paid training and certification Full HMO benefits after 90 days of employment Opportunities for professional development and advancement Work Schedule This position follows U.S. business hours and will normally require an overnight schedule in the Philippines. Your assigned schedule may be: 8:00 a.m.–5:00 p.m. Pacific Time 8:00 a.m.–5:00 p.m. Mountain Time 8:00 a.m.–5:00 p.m. Central Time 8:00 a.m.–5:00 p.m. Eastern Time The assigned U.S. time zone will depend on operational and client needs. Applicants must be comfortable working a consistent overnight schedule. Training and Certification The first several weeks of employment will focus on structured training, practical exercises, and certification. You will be expected to complete the assigned official monday.com certification before being placed into the full production role. Training time will be paid, and the company will cover approved certification expenses. Successful completion of the training and certification requirements is mandatory for continued placement in the position. Responsibilities Build, organize, and maintain monday.com boards, workspaces, dashboards, forms, and templates Configure CRM pipelines, lead stages, contact records, deal stages, and operational workflows Create and manage monday.com automations, notifications, dependencies, formulas, and integrations Maintain accurate, complete, and properly organized CRM data Review workflows and recommend ways to simplify or automate repetitive processes Manage users, permissions, workspace structures, and access settings Create dashboards and reports that help leadership monitor performance and operational activity Troubleshoot workflow, automation, integration, and user-access issues Document processes and create clear standard operating procedures Train and support team members using monday.com Perform quality-control reviews to identify missing information, duplicate records, or workflow errors Assist with general CRM administration and operational projects Coordinate with managers and team members in the United States Complete assigned projects accurately and within established deadlines Minimum Qualifications At least one year of hands-on experience using monday.com products and services Experience building and maintaining monday.com boards, automations, dashboards, and workflows Experience using monday CRM, monday Work Management, or comparable monday.com products Understanding of CRM pipelines, contact management, task management, and operational processes Strong written and spoken English Strong attention to detail and commitment to data accuracy Ability to follow documented processes while also identifying opportunities for improvement Ability to work independently and communicate progress clearly Comfortable learning new software and technical processes Available to work full-time during assigned U.S. business hours Reliable computer, stable high-speed internet connection, and a professional home workspace Reliable backup plan for power or internet interruptions Preferred Qualifications Official monday.com certification Experience administering monday.com for multiple teams, departments, or clients Experience with monday CRM administration Experience with Zapier, Make, webhooks, APIs, or other automation tools Experience integrating monday.com with email, calendars, forms, communication platforms, or other CRMs Experience creating SOPs, training materials, or internal documentation Experience supporting sales, customer service, project management, or business operations teams Strong Google Sheets or Microsoft Excel skills Who Will Succeed in This Role You are likely to succeed in this position if you are organized, dependable, technically curious, and comfortable taking ownership of a system. You do not simply update tasks. You think about how information should flow, how users interact with a CRM, where errors may occur, and how workflows can be made more efficient. You should be comfortable receiving feedback, completing structured training, documenting your work, and being held accountable for deadlines and system accuracy. Application Instructions Please submit the following: Your updated resume A brief introduction explaining your monday.com experience The total number of years you have used monday.com The monday.com products you have worked with Examples of boards, dashboards, automations, CRM pipelines, or workflows you have created A list of any monday.com or related certifications you currently hold The U.S. time zones you are available to work Your current computer, internet speed, and backup-power setup Your expected hourly compensation in Philippine pesos You may provide screenshots or a short video walkthrough of previous monday.com work, but you must remove or conceal all confidential client and employer information. Please use the application subject line: monday.com CRM Admin – [Your Full Name] Only applicants who carefully follow the application instructions will be considered. Compensation Range: ₱55K - ₱69K
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