Find Your Balance, Center for Growth & Change Inc
Job Title: Appointment Setter & Scheduler Location: Remote Job Type: Part-Time to Full-Time Rate: $5/hr This job is Remote in the Philippines. Compensation $5 hourly Responsibilities Appointment Scheduling & Coordination Schedule , reschedule, and confirm client appointments Manage therapists' availability and update calendars accordingly Ensure appointment slots are optimized for efficiency Send reminders and follow-ups to reduce cancellations and no-shows Client Communication & Support Respond to inquiries via phone, email, or chat regarding appointment availability Provide clear instructions for telehealth sessions and answer basic client questions Assist clients with troubleshooting scheduling issues Administrative Support Maintain accurate records of scheduled appointments and cancellations Track appointment trends and suggest improvements to scheduling processes Coordinate with the billing team regarding appointment-related concerns Qualifications Experience in scheduling, customer service, or administrative support Strong organizational and time-management skills Excellent verbal and written communication skills Ability to multitask and work in a fast-paced environment Prior experience in healthcare or mental health scheduling is a plus EMR experience is a plus Spanish-speaking is not required, but is a plus About Company Find Your Balance Center for Growth and Change, Inc., is a mission-driven mental health practice providing telehealth services across California. Our mission is to create a world where mental health is prioritized and accessible to all. Core Values Growth through teamwork and positivity Respect in every interaction Ownership and accountability Willingness to lead Togetherness in compassion and empathy Honesty and integrity
Find Your Balance, Center for Growth & Change Inc
