Innodata
Key Responsibilities Manage end-to-end onboarding and offboarding processes, including employment documentation, system updates, employee communications, and coordination with internal stakeholders. Maintain accurate employee records across HRIS, payroll, benefits, and related systems, ensuring data integrity, confidentiality, and compliance. Administer employee benefits programs, support enrollments and changes, liaise with external providers, and resolve employee inquiries in a timely manner. Serve as a primary point of contact for employee questions related to HR policies, employment documentation, benefits, and HR processes. Execute employee lifecycle transactions, including hires, promotions, transfers, leaves of absence, compensation changes, and terminations. Own and manage assigned HR programs and initiatives, ensuring timely execution, stakeholder communication, issue resolution, and successful delivery of outcomes. Develop, maintain, and continuously improve HR processes, documentation, templates, trackers, standard operating procedures, and employee-facing resources. Prepare HR reports, dashboards, audits, and workforce metrics, ensuring accuracy and providing actionable insights to support decision-making. Ensure compliance with applicable employment legislation, company policies, record retention requirements, and audit standards across HR processes. Partner with HR leadership on special projects, process improvements, employee experience initiatives, and other strategic priorities as required. Qualifications 3–5\+ years of progressive experience in Human Resources, HR or People Operations. Demonstrated experience supporting and managing HR operations for a workforce of 200\+ employees. Strong knowledge of HR administration, employee lifecycle management, benefits administration, HR compliance, and employment documentation requirements. Experience working with HRIS, payroll systems, applicant tracking systems, and digital workflow tools. Advanced proficiency with Microsoft Office, particularly Excel, and/or Google Workspace. Strong organizational, and prioritization skills, with the ability to manage multiple initiatives simultaneously. Exceptional attention to detail and commitment to accuracy. Excellent written, verbal, and interpersonal communication skills. Proven ability to work independently, exercise sound judgment, and take ownership of deliverables from initiation through completion. Ability to handle sensitive and confidential information with discretion and professionalism. Experience supporting a distributed workforce across multiple Canadian provinces and territories. Working knowledge of Ontario employment legislation and familiarity with employment practices across Canada. Experience with process improvement initiatives, or cross-functional projects. Experience supporting technology, AI, data services, professional services, or project-based workforce environments Additional information: Location: Philippines (Remote) Working Hours: Eastern Standard Time (EST) business hours Can start ASAP Equipment provided Work Location: In person
Innodata
