Finance Project Admin (Must have AU client experience)

Job Description

Finance Project Admin (Please read carefully before applying) Our client | Full-time | Remote Our client is a growing consulting and professional services firm supporting accounting and finance firms in Australia with technology implementation, process optimisation, and project management. They're looking for a Finance Project Admin to join their team and work directly alongside consultants on live client engagements. About The Role You'll be paired one-to-one with a consultant, supporting them across client projects — this could be one larger client or several smaller ones running at the same time. You'll own the day-to-day coordination of each project: kicking things off, keeping timelines on track, resolving client queries, and making sure nothing falls through the cracks. This is not a ticket-and-wait role. You'll be speaking directly with international clients on video calls, taking ownership of problems until they're actually resolved, and keeping consultants accountable to deadlines — not just logging issues and moving on. What You'll Do Kick off new client projects — set timelines, schedule sessions, and keep everything on track Capture action items and follow-ups directly from client meetings Own client queries and tasks end-to-end — investigate, resolve, and follow through, not just escalate and wait Coordinate technical components of implementations (e.g. data conversions, system integrations) alongside the wider team Manage multiple concurrent client engagements without losing track of details Communicate directly and confidently with international clients — on camera, in real conversation Proactively follow up with consultants when instructions are unclear or timelines slip Build genuine, trusted relationships with clients — keeping all client details accurate and up to date in the CRM Escalate potential client or project issues to your manager promptly, rather than letting them sit Support quality through peer reviews and project audits, and contribute process improvement or automation ideas in team meetings What We're Looking For Must have direct client-facing experience with AU or UK-based clients or stakeholders — this is non-negotiable; the role involves regular, direct video communication with international clients from day one 1–2+ years of relevant experience in finance, accounting, or project administration, with genuine ownership of client-facing work (not just internal, ticket-based process tasks) Strong critical thinking and problem-solving — able to work through an issue, not just report it Confident, natural communicator — comfortable on camera, able to actively listen and engage in real conversation rather than reciting prepared answers Comfortable multitasking across several live projects at different stages Experience with practice management or accounting platforms (e.g. Xero, MYOB, QuickBooks) is a plus but not required — full training provided; knowledge of Xero Practice Manager (XPM) specifically is a strong plus Genuine interest in technology and new tools — you'll be learning and adapting to new platforms regularly, and thrive on that rather than finding it tedious Bachelor's degree in Accounting, Business, or a related discipline Advanced Microsoft Office skills, particularly Excel and Word Prior experience in a professional services or accounting firm, or in a software/application ecosystem, is a plus Some experience with system implementation or data manipulation Fluent written and verbal English Process-driven and comfortable following detailed procedures, while also being analytical enough to troubleshoot issues and follow them through to resolution Self-driven and resilient — able to work independently under time and project pressure, without losing attention to detail Why This Role Real ownership over client relationships and projects from early on Work directly with an international team and client base Genuine growth path — the company promotes based on performance, not tenure Competitive compensation reflecting the level of ownership and client exposure required Some of the benefits include: HMO for employee + 1 dependent upon regularization 24 annual leaves, a maximum of 10 days may be converted to cash Employee Engagement Activities (Birthday, Anniversary, Christmas Hamper, etc) Overseas Team Building every 2 years Others If this sounds like you, please send your application to: https://app.clickup.com/90161628764/v/fm/2kz0uhjw-716 Pay: From Php50,000.00 per month Benefits Company Christmas gift Company events Health insurance Opportunities for promotion Pay raise Promotion to permanent employee Work from home Application Question(s): Have you been involved in any system migration, data conversion, or software implementation project? Which of the following accounting or practice management platforms have you used? ( Xero / MYOB / QuickBooks / Sage / Other / None) Do you have a finance or accounting degree? (Yes/No) Do you have experience working with international teams or stakeholders across multiple time zones? (Yes/No) Work Location: Remote