Coupa Functional Senior Consultant

Job Description

Imagine joining a fast-growing practice at the forefront of cloud technology, where high-impact client work comes with genuine work-life balance and real support for your growth. That’s what you’ll find in our Coupa practice at CrossCountry Consulting - a leading Coupa Services Partner and named Partner of the Year that guides clients through the full project lifecycle and beyond. As a Functional Senior, you'll own assigned workstreams across full-lifecycle Coupa implementations, bringing hands-on Coupa experience and functional expertise to deliver tailored solutions that drive operational excellence and lasting results. You'll execute all phases of your workstream - from requirements and solution design through configuration, testing, and go-live - working alongside leaders and project teams to deliver high-quality outcomes and build the skills to keep advancing your career. Along the way, you'll collaborate with a team that holds itself to a high standard and invites you to contribute beyond client delivery. What You'll Do Own Workstream Delivery Own delivery of your assigned workstream across end-to-end Coupa implementations, executing all phases from requirements through deployment across modules including Procurement, Payables, Expenses, Sourcing, Contract Lifecycle Management, and Supplier Management Facilitate requirements-gathering workshops and perform fit-gap analysis for your workstream, translating business needs into scalable, best-practice solution designs Redesign business processes within your workstream by identifying inefficiencies and recommending solutions that improve spend visibility, compliance, and operational performance Perform hands-on configuration and manage integration touchpoints, testing cycles, and supplier enablement activities for your workstream, ensuring quality and consistency across your deliverables Serve as a trusted day-to-day contact for client stakeholders within your workstream, building strong working relationships and escalating risks and issues to the Functional Lead or project manager as appropriate Drive Quality & Continuous Improvement Perform data analysis, import/export formatting, and test script development to support client deliverables and system integrity Identify reusable design patterns and proactively recommend configurations or process changes; contribute to internal templates and knowledge resources Maintain thorough documentation of design decisions, configurations, and project deliverables in line with CrossCountry standards Embrace AI & Emerging Tools Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes Experience What You'll Bring 3+ years of consulting and/or relevant industry experience, with hands-on functional experience implementing one or more Coupa modules (Procurement, Payables, Expenses, Sourcing, Contracts, or Supplier Management) Background in Procurement, Sourcing, Supply Chain Management, Finance and/or Accounting Demonstrated experience contributing to one or more full-lifecycle Coupa implementations end-to-end Skills Proven ability to own a functional workstream across the full implementation lifecycle - from requirements workshops and fit-gap analysis through configuration, testing, and go-live Ability to drive transformation through delivery, contributing to lasting adoption and results Ability to analyze and improve business processes, translating operational complexity into clear, scalable solution designs supported by functional documentation including configuration workbooks, process flows, and technical specifications Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards Qualifications Bachelor's degree in Information Systems, Information Technology, Supply Chain, Finance, Accounting, or a related discipline, or equivalent experience Coupa certification preferred