Stys Commercial services
Remote Operations & Lead Generation Coordinator Company: Rose & Rose Commercial Cleaning Location: Remote — Philippines Employment Type: Full-Time Schedule Must be available to work hours that overlap with Ottawa, Ontario business hours Starting Salary: ₱20,000/month Salary After 3-Month Probation: ₱30,000–₱40,000/month + sales commission About Rose & Rose Commercial Cleaning Rose & Rose Commercial Cleaning is a growing commercial cleaning company based in Ottawa, Ontario, Canada. We provide commercial cleaning, janitorial services, post-construction cleaning, floor care, and other specialty cleaning services to businesses. We are looking for a reliable, organized, and motivated Remote Operations & Lead Generation Coordinator to join our team in the Philippines. This is a long-term position for someone who wants to grow with a company and take on increasing responsibility. The Role This position combines operations, customer service, employee coordination, sales development, lead generation, and basic marketing/SEO . Your main responsibility will be to help make sure our day-to-day operations run smoothly while also helping Rose & Rose generate new business. You will communicate with customers, coordinate with cleaning employees, monitor schedules and attendance, respond to calls and emails, generate leads, make cold calls, and help maintain our sales pipeline. Key Responsibilities Operations & Employee Coordination Monitor daily cleaning schedules and employee attendance. Make sure cleaners arrive at their assigned locations on time. Follow up immediately when an employee is late, absent, or does not show up. Communicate with cleaners regarding schedules, instructions, and changes. Coordinate replacements when necessary. Follow up with employees regarding job completion. Maintain accurate attendance and operational records. Report operational problems to management. Help ensure employees follow company procedures and client requirements. Customer Service Answer incoming customer calls and respond professionally. Respond to customer emails and messages. Handle routine customer questions and operational requests. Communicate schedule changes and service updates. Follow up with customers when necessary. Escalate serious complaints or issues to management. Maintain professional relationships with clients. Sales & Lead Generation Research potential commercial cleaning clients. Build targeted prospect lists. Make outbound cold calls to businesses. Send personalized prospecting emails. Follow up with potential customers. Identify companies that may need commercial or post-construction cleaning. Qualify potential leads. Book appointments for the owner/management. Update the CRM and maintain accurate prospect information. Follow up consistently with leads. SEO & Marketing Support Assist with basic SEO tasks. Research commercial cleaning keywords and opportunities. Help identify content ideas for the company website. Assist with Google Business Profile activities. Research competitors and potential target markets. Support basic digital marketing tasks as assigned. What We Are Looking For The ideal candidate is: Excellent in written and spoken English Very reliable and punctual Comfortable speaking with customers and business owners Comfortable making cold calls Organized and detail-oriented Self-motivated and able to work independently Comfortable using computers and online software Able to learn new systems quickly Good at following up and keeping track of multiple tasks Professional and friendly on the phone Comfortable working with spreadsheets, CRM systems, email, and communication tools Interested in sales and business development Able to work independently without constant supervision Experience with any of the following is an advantage: Commercial cleaning Customer service Virtual assistance Operations coordination Appointment setting Cold calling B2B sales Lead generation CRM software Apollo ZoomInfo LinkedIn HubSpot SEO Google Business Profile Compensation First 3 Months — Probation/Training Period ₱20,000/month During the first three months, you will learn our systems, clients, operations, services, sales process, and expectations. After 3 Months Successful candidates will receive an increase to: ₱30,000–₱35,000/month The exact salary will depend on performance, reliability, ability to work independently, and overall contribution to the company. Sales Commission Additional commission will be available for successful sales generated through your prospecting and lead-generation efforts. The goal is simple: The more qualified business you help bring to Rose & Rose, the more you can earn. Commission details will be explained during the interview. Performance Expectations We are looking for someone who takes ownership. You should be comfortable working toward measurable goals such as: Employee attendance and punctuality Customer response time Operational follow-ups Number of qualified leads generated Cold calls completed Prospect follow-ups Appointments booked CRM accuracy New business generated Working Hours This is a remote position , but you must be available to work during hours that overlap with our Ottawa, Ontario operations. Because our customers and cleaning employees are located in Canada, availability during Ottawa business hours is important . Why Join Rose & Rose? Work remotely from the Philippines Competitive salary increase after the probation period Sales commission opportunities Opportunity for long-term growth Opportunity to take on more responsibility as the company grows Work directly with the company owner Develop experience in operations, sales, customer service, and business development How To Apply Please submit your resume and a short message explaining: Why you are interested in this position. Your previous experience with customer service, sales, operations, or lead generation. Your experience making cold calls. What CRM or business software you have used. Your available working hours. Important: This position requires excellent English communication skills and the ability to communicate professionally with Canadian customers and business owners. We are looking for someone who wants to build a long-term career with Rose & Rose , not simply a short-term freelance position. Job Type: Full-time Pay: From Php20,000.00 per month Work Location: Remote
Stys Commercial services
