Solvo Global Careers
On site (Nairobi, Kenya) or (Manila, Phillipinnes) Role Overview A leading U.S.-based personal injury law firm is seeking a Medical Records Specialist to support its growing operations team. This role is ideal for professionals with 1–2 years of experience and a background in healthcare or medical-related fields , who are looking to work in a fast-paced legal environment. Skills 1–2 years of experience in medical records within a US law firm (this is must) Background in medical or healthcare environments strongly preferred Experience requesting records from U.S.-based providers or medical portals is a strong plus Familiarity with case management systems (Litify, Filevine, Needles, SmartAdvocate, Salesforce-based tools) is highly desirable Strong written and verbal communication skills in English Key Responsibilities Request medical records, bills, imaging, and related documentation from hospitals, clinics, and other healthcare providers Follow up consistently with providers to ensure timely receipt of records and minimize case delays Track the status of all requests and maintain accurate updates in the case management system Upload, organize, and properly label all documentation in internal systems Review records for completeness, accuracy, and relevance to each case Identify missing documents, provider gaps, or discrepancies and escalate as needed Communicate effectively with legal, pre-litigation, and operations teams regarding case status Maintain detailed notes and documentation trails for all assigned cases Handle sensitive medical and legal information with strict adherence to confidentiality standards Support additional administrative and records-related tasks as required
Solvo Global Careers
