Parallel Outsourcing Services
Full-time Employment Fully Remote PH Time Zone About Us We are a growing BPO company on a mission to empower small and medium businesses across the globe by providing seamless staffing solutions while creating meaningful job opportunities and fostering growth for talented professionals in the Philippines. If you are a visionary HR leader with a passion for driving organisational growth through strategic HR initiatives and talent acquisition excellence, we want you on our leadership team. As Head of HR & Talent Acquisition, you will shape our people strategy, strengthen our employer brand, and ensure we attract, develop, and retain the talent that fuels our success. The Role As Head of HR & Talent Acquisition, you will be responsible for shaping and executing our people strategy to support organisational growth. This leadership role combines strategic HR management with talent acquisition excellence, ensuring we attract, develop, and retain high‑performing teams. You will partner with senior leadership to align HR initiatives with business objectives, drive workforce planning, and strengthen our employer brand, positioning the organisation as an employer of choice. Your Responsibilities: Talent Management Oversee the full-cycle hiring process from receipt of approved job requisition from the General Manager to the new hire’s Day 1. Performance and Contract Management Oversee the accurate creation and issuance of all employment contracts and legal documentation for new hires and employee changes. Oversee the performance appraisal process and develop initiatives to improve employee performance and retention. Employee Relations Issue official communications, memoranda, and advisory on policies, organization-wide announcements, and updates, Mediate conflicts, handle employee complaints, and act as a liaison between employees, upper management, and where needed, the clients. Compensation and Benefits Administer and manage employee compensation structures, benefits programs, and payroll.Compensation and Benefits Training and Development Mentor, and set clear Key Performance Indicators (KPIs) for the HR & Recruitment Team. Identify training needs and organize programs for staff, including career and personal development. Employee Engagement, Workplace Safety, and Wellbeing Nurture a positive work environment through engagement and wellbeing programs aimed at employee retention and company culture. Policy Development and Implementation Create and enforce human resources policies and procedures that align with the company's goals and comply with labor laws. Processes, Documentation, and Improvements Design and improve end-to-end recruitment processes, optimizing the use of Applicant Tracking Systems (ATS) and technology (e.g., JobAdder, LinkedIn Recruiter). Develop and implement processes and initiatives, document and update HR knowledge base. Compliance and Risk Management Ensure compliance with all employment laws and regulations and help create a safe and inclusive work environment. Consult with the legal counsel where necessary. Client Relations Management Directly communicating with the clients regarding HR and local regulatory issues concerning their Parallel staff members. Strategic Planning Work closely with the Client Success and General Management teams to ensure recruitment efforts accurately reflect client needs and organizational culture. Consult with executives on strategic planning and workforce management, including succession planning. Budget Planning and Implementation Propose, implement, and oversee the implementation of programs and its corresponding budget. Social Media and Online Presence Collaborate with the Social Media and Admin Teams to post positive messaging and company branding online concerning HR management at Parallel Outsourcing. XIV. Analytics and Reporting Maintain accurate employee records in HR systems (HRIS) and provide management with HR metrics to support data-informed decision-making. You must have: HR leadership experience – Minimum 3 years of progressive HR experience covering most HR functions (recruitment, employee relations, performance management, compliance). Remote work background – At least 2 years of proven success working in a remote or distributed environment. Strong communication skills – Exceptional written and verbal English proficiency, with the ability to engage effectively at all levels. Client relationship management – Demonstrated ability to build and maintain professional client partnerships. Solutions-driven mindset – Proactive approach to problem-solving and continuous improvement. Organisational excellence – Strong planning, prioritisation, and time management skills. Professional integrity – Collaborative yet independent, exercising sound judgment and handling confidential information with discretion. Remote-ready setup – Dedicated workspace with reliable computer, noise-cancelling headset, stable connectivity, and backup power. Nice-to-have: BPO experience Relevant experience utilising JobAdder, job boards, project management tools ie Asana, and GSuite. Why join us? Excellent company culture Support from the Senior Leadership Opportunities for growth Formal employment setup Promotion to a regular employee HMO + Group Life Insurance, and 18 days annual leave credits Pay: From Php70,000.00 per month Benefits Additional leave Company Christmas gift Company events Flexible schedule Health insurance Life insurance Opportunities for promotion Pay raise Promotion to permanent employee Work from home Work Location: Remote
Parallel Outsourcing Services
