Smart Communications, Inc.
Responsibilities Actively monitor, detect, and respond to security alerts and incidents per defined SLA. Incidents are acknowledged and responded to within the agreed response SLO Perform alert triage and analysis including asset and custodian identification, reputational checking, and alert validation Perform containment and eradication within the agreed response SLO Ensures resolution of incidents within the defined SLOs Utilize IR toolsets such as ServiceNow, EAS, IPS, WAF, NAC, Firewall etc Timely submission of Operational Performance reports/dashboards/value reports for consumption of management Qualifications Bachelor's degree of Information Technology, Computer Science, Computer Engineering At least 1-2 years’ work experience in Incident Response Knowledgeable in Security Monitoring and Service Management Tools
Smart Communications, Inc.
