Conduent
- Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. - Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. - Performs technical-based activities. - Contributes to and manages projects. - Uses deductive reasoning to solve problems and make recommendations. - Interfaces with and influences key stakeholders. - Leverages previous knowledge and expertise to achieve results. - Ability to complete work self-guided. - College or university degree required. - General Profile Requires knowledge and experience in the field. - Will acquire higher-level knowledge and skills. - Develops an understanding of the company, processes, and customers. - Uses existing procedures to solve routine or standard problems. - Receives moderate guidance and direction from others. - Functional Knowledge Requires expanded conceptual understanding of theories, practices, and procedures. - Business Expertise Uses an understanding of key business drivers to accomplish work. - Impact Impacts a team, by example, through the quality service and information provided - Works within guidelines and policies. - Leadership No supervisory responsibilities. - Provides informal guidance to new team members. - Problem Solving Uses existing procedures to solve standard problems. - Examines information and standard practices to make judgments. - Interpersonal Skills Exchanges complex information and ideas effectively. - Responsibility Statements Maintains task-based queue for completed tickets in the order received or based on criticality. - Provides support for installations, troubleshoots local applications, and database issues. - Assists Sr. Operations Engineers with designing and implementing new solutions. - Assists in maintaining and updating documentation. - Administers onsite and remote assistance. - Participates in planning, daily meetings, and backlogs sessions. - Performs other duties as assigned. - Complies with all policies and standards. - Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. - For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Conduent
