Cloudstaff Philippines Inc.
Job Description We're looking for a reliable, detail-focused VA to take administrative load off the owner so we can focus on sales and operations. You'll be the first point of contact for inbound enquiries, keep our client records accurate, and support day-to-day admin and bookkeeping. Key Responsibilities Inbox & client comms - Monitor and triage the main inbox; respond to routine enquiries from templates; escalate quotes and complex queries; follow up unanswered quotes and booking confirmations Data entry & CRM - Maintain client records; log enquiries, quotes and bookings; update the BD prospect and outreach trackers; maintain inventory records Booking admin - Prepare and issue quotes and booking confirmations; collate site details (access, delivery windows, contacts, photos) Light bookkeeping - Raise invoices and quotes in Xero; file receipts and supplier invoices; General admin - Document formatting, spreadsheet updates, calendar management, supplier correspondence, occasional research tasks Systems used: Xero, Google Workspace (Gmail, Drive, Calendar, Sheets, Docs), Airtable, ServiceM8, Claude. No prior experience in these systems is required. Qualifications and requirements: 2+ years' VA or admin experience supporting a small business Confident written English Strong attention to detail with data entry; comfortable owning a recurring task list without prompting Perks & Benefits (Work From Home): Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment Flexible leave credits which may be used for vacation, emergency and sick leaves Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes! Endless opportunities for career advancement Annual Performance Review with Salary Increase We set you up for success with a company-provided PC/Laptop and fiber internet connection Tech-on-wheels Support Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues International career growth and connections Unlimited cash incentives for hired referrals Mental Wellness Employee Assistance program through Lifeworks In-house psychiatrist available to support employees' well-being Become part of the Employee Share Units program Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc. Cloudstaff : Build Your Career, Anywhere Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being. Why Cloudstaff is the 1 Workplace? • Award-winning Culture: We're committed to building the 1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition • Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement • Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment. To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.
Cloudstaff Philippines Inc.
