OVA Virtual
We are looking for an experienced Senior Operations Coordinator to support the day-to-day operations of an international e-commerce business. We are looking for the following specific requirements Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or a related field is preferred. Approximately 3–5 years of experience in e-commerce operations, operations coordination, or senior administrative support. Hands-on experience using Amazon Seller Central, preferably across international marketplaces. Working knowledge of Amazon FBA and/or FBM workflows. Experience coordinating international logistics, freight forwarders, customs brokers, warehouses, or third-party logistics (3PL) providers. Experience maintaining inventory records and reconciling operational data across multiple locations. Strong proficiency in Microsoft Excel and Google Sheets for reporting, tracking, and reconciliations. Excellent written and verbal English communication skills. Ability to manage multiple priorities while maintaining accuracy and complete documentation. Willingness to work under the direction of the Corporate Director and escalate issues appropriately. Your responsibilities will include (but are not limited to): Perform day-to-day administrative activities within Amazon Seller Central across international marketplaces. Prepare shipment plans, update listings, and maintain accurate operational records. Investigate routine marketplace, inventory, listing, and fulfillment issues, resolving or escalating them as appropriate. Coordinate product launches and listing updates under the direction of the Corporate Director. Monitor inventory availability, pricing accuracy, and listing status, reporting exceptions promptly. Maintain approved Amazon A+ Content and listing assets. Coordinate communication with suppliers and manufacturers regarding product samples, specifications, and production updates. Track production schedules, quality control actions, and required documentation. Prepare supplier comparisons and operational summaries to support business decisions. Coordinate international shipments with freight forwarders, customs brokers, warehouses, and logistics providers. Prepare and verify routine import, export, and shipping documentation. Coordinate inventory transfers between suppliers, warehouses, Amazon fulfillment centers, and other operational locations. Maintain accurate inventory records and reconcile stock movements, receipts, transfers, and dispatches. Reconcile inventory against purchase orders, supplier invoices, freight documentation, and shipment records. Verify supplier pricing, freight charges, warehouse costs, and marketplace records for accuracy. Maintain organized documentation for accounting, audit, and management review. Prepare operational reports, cost schedules, quotation comparisons, meeting notes, and decision-support documents. Coordinate daily communication with internal teams and external service providers. Follow up on outstanding operational tasks and maintain project action logs. Maintain and update SOPs, checklists, trackers, and workflow documentation. Identify operational inefficiencies and recommend improvements for management review. Escalate sensitive, contractual, financial, or high-risk issues to the Corporate Director promptly. Benefits Health insurance Paid training Work from home Pay: Php60,000.00 - Php80,000.00 per month Benefits Company events Health insurance Paid training Pay raise Work from home Work Location: Remote
OVA Virtual
