The Hello Team
Job Summary We are seeking an experienced Remote Amazon Catalog \& Listings Specialist to support the management of premium and heritage brands on Amazon. The ideal candidate will have 2-5 years of hands-on experience with Amazon Seller Central, flat files, catalog management, and listing troubleshooting. This role is responsible for building, optimizing, and maintaining Amazon listings, resolving catalog and indexing issues, and ensuring data accuracy across large product catalogs. We are looking for a detail-oriented, analytical professional who stays current with Amazon's evolving platform, understands modern concepts such as Rufus, Cosmo, and semantic indexing, and is committed to continuous learning and improvement. Key Responsibilities · Build, optimize, and maintain Amazon listings using flat files across large product catalogs. · Upload and troubleshoot bulk listing updates, resolving errors affecting large volumes of SKUs. · Diagnose and resolve catalog issues, including suppressed listings, indexing problems, and Buy Box suppression. · Maintain accurate catalog, inventory, and pricing data within SellerCloud or similar ERP systems. · Verify that listing updates are properly indexed and visible on Amazon, troubleshooting issues as needed. · Monitor catalog health and ensure listing accuracy, completeness, and compliance with Amazon requirements. · Follow and improve Standard Operating Procedures (SOPs) to support efficient catalog management. · Stay current on Amazon platform updates, indexing changes, and listing best practices, including emerging concepts such as Rufus, Cosmo, and semantic indexing. · Demonstrate continuous learning and a proactive approach to improving Amazon catalog performance and operations. · Perform other duties related to the position as assigned. Qualifications \& Requirements: · Proficient level of English (written and spoken). · Excellent professional and communication skills, allowing for effective collaboration with clients, vendors, and teammates. · Advanced experience with Amazon Seller Central. · Extensive experience using Amazon Flat Files to create, update, and troubleshoot listings. · Experience with SellerCloud or a similar ERP platform. · Experience using repricing tools such as ChannelMax or similar software. · Experience with Helium 10 preferred. · Experience with FlatFile Pro preferred. · 2-5 years of hands-on Amazon catalog management experience. · Extensive experience building and fixing listings through flat files. · Strong understanding of Amazon category templates, valid values, and bulk upload processes. · Experience troubleshooting listing errors, indexing issues, and catalog problems at scale. · Experience working with large catalogs and incomplete product data. · Strong flat file expertise. · Understanding of Rufus, Cosmo, semantic indexing, and modern Amazon catalog management. · Ability to independently troubleshoot catalog and indexing issues. · Highly detail-oriented with exceptional accuracy. · Strong analytical and problem-solving abilities. · Organized and process-driven approach to work. · Comfortable working with large amounts of data. · Ability to follow, maintain, and improve Standard Operating Procedures (SOPs). · Self-motivated, proactive, and capable of working independently. · Strong attention to detail and ability to manage multiple tasks in a fast-paced environment. · Ability to quickly learn new systems, software, and workflows. · Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management). · Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach. · Positive attitude and the ability to learn and adapt quickly. · Ability to understand and follow established processes accurately with minimal supervision. · Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs. · Interested in long-term career opportunities. · Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet. Compensation \& Benefits: · 100% remote work. · Compensation in USD. · Full-time position with 40 hours weekly. · Please note that this is a long-term opportunity. · Great work environment with potential for growth.
The Hello Team
