My Sahay Global Incorporated
Key Responsibilities Schedule • , reschedule, and confirm patient appointments across multiple platforms. • Verify patient information and update records accurately. • Coordinate with healthcare teams to manage urgent or priority appointments. • Handle cancellations, no-shows, and appointment reminders professionally. • Provide clear and empathetic communication to patients via phone, email, or chat. • Maintain confidentiality and compliance with HIPAA and other healthcare standards. Qualifications • Previous experience in healthcare accounts or medical virtual assistance. • Strong knowledge of appointment scheduling systems (EMR/EHR software preferred) Benefits • Competitive compensation package. • Remote work flexibility. • Opportunity to grow in a healthcare-focused virtual assistance career. • Training and support provided for system tools and workflows. • HMO + 1 free dependent (after 3 mos)
My Sahay Global Incorporated