Operations Assistant

Job Description

Center Carpentry Operations Assistant Location: Remote - Philippines Schedule Flexible, with availability for communication and priority tasks between 7:00 a.m. and 5:00 p.m. Eastern Time Build the Systems Behind Exceptional Work Founded in 2018 and based in New Hampshire's Lakes Region, Center Carpentry is a residential construction firm specializing in custom homes, design-driven renovations, and additions. We combine thoughtful planning, building-science expertise, and meticulous craftsmanship to create homes built to last. As we grow, we are strengthening the systems behind our work to deliver an organized, transparent, and professional building experience. Our Core Values Integrity - Every interaction should reinforce trust with clients, trade partners, and each other. Family - We prioritize the well-being of our families and the families we serve. Service - We are a service company first; construction is the medium we use to serve well. Quality Craftsmanship - We build carefully, skillfully, and with deep respect for materials and detail. Resourcefulness - We solve the unexpected with creativity, patience, and skill. Efficiency - We work smart, stay organized and prepared, and continuously improve our systems. Center Carpentry is seeking a proactive, technology-oriented Operations Assistant to support company ownership in improving operational systems and administrative processes. This is more than a traditional administrative position. You will manage essential communications and scheduling while helping establish the workflows, procedures, and digital systems that keep the business moving forward. The right person can take a goal, verbal instruction, or collection of rough notes and determine what needs to happen next. You will bring clarity to scattered information, turn ideas into organized action, and help ownership remain focused on sales, estimating, project management, and building strong client and industry relationships. Key Responsibilities Manage executive inboxes, company phone communications, calendars, appointments, and priority lists. Coordinate virtual meetings, travel arrangements, and other scheduling logistics. Capture meeting notes and convert discussions into clear, assigned, and tracked action items. Create, document, maintain, and help enforce internal workflows and Standard Operating Procedures. Organize company files, project information, and documentation within Google Drive and JobTread. Draft and format reports, presentations, correspondence, and internal documents. Help manage employee onboarding, offboarding, and related administrative processes. Serve as a dependable point of contact for clients, vendors, trade partners, and other external contacts. Support the flow of information between ownership, team members, vendors, and clients. Research, evaluate, interview, and assist with onboarding business, design, and trade vendors. Gather and organize supplier pricing information to support project estimating. Implement software improvements, automations, and AI-supported workflows. Monitor priority items and follow up to promote accountability and timely completion. Assist with basic marketing, social media, website updates, recruiting, and candidate screening. Research market trends, building-code developments, industry associations, and certifications. Handle sensitive company, employee, and client information with strict confidentiality. Qualifications Previous experience in construction, residential building, remodeling, or a closely related industry. Exceptional organizational, prioritization, and task-management abilities. Strong written and verbal communication skills for client, vendor, and internal business communication in English. Experience supporting an executive, owner, or small-business leadership team. Advanced proficiency with Google Workspace and digital collaboration tools. Comfortable learning and working within JobTread or a comparable construction-management platform. Strong interest in AI, automation, software systems, and process improvement. Ability to translate verbal direction and rough notes into structured plans and completed work. Able to work independently, anticipate needs, and identify the next appropriate action. Highly accurate and detail-oriented when handling data, documentation, and digital files. Calm, resourceful, and dependable when priorities change or challenges arise. Available and responsive during agreed-upon hours within the U.S. Eastern Time business day. Able to exercise excellent judgment, integrity, and discretion with confidential information. Alignment with Center Carpentry's core values of Integrity, Family, Service, Quality Craftsmanship, Resourcefulness, and Efficiency. Pay and Benefits Part-time, 20 hours per week. Independent contractor role.With the option to transition to a full-time position in the future. Pay range: $8 - $10 Fully remote position with scheduling flexibility. Overseas candidates are welcome to apply. Long-term opportunity with an established and growing residential construction company. Professional development and support for learning JobTread, AI tools, and new operational systems. Regular virtual check-ins to maintain clarity, alignment, and manageable priorities. Opportunity to expand your hours, responsibilities, and influence as the company grows. Potential advancement into project coordination, systems ownership, or broader operational leadership. A work environment that supports family, professional growth, and work-life balance. Why Center Carpentry? At Center Carpentry , strong systems are essential to delivering quality craftsmanship and exceptional service. You will become a trusted operational partner and help shape how a growing construction company works behind the scenes. This role offers meaningful ownership, continuous learning, and the ability to turn ideas into processes that produce visible results. If you share our values and take pride in creating order, improving systems, and helping others perform at their best, you can build a lasting career here. Center Carpentry is an equal opportunity employer and considers qualified applicants without regard to protected characteristics under applicable law. We believe in treating people with respect, fairness, and care, creating a workplace where everyone feels valued and supported.