Crawford & Company
Job Description Responsible for providing accurate data entry necessary to the needs of the organization and its clients. Responsibilities Data Entry + Encodes information into various automated systems by adhering to Crawford's standard operating procedure (SOP) with regards to data entry + Checks data initially entered for accuracy and completeness + Communicates with concerned person/s to request additional information or to confirm for corrections if necessary + Complies with the given turnaround time to accomplish the entry of information into the system Business Process Support + Routes certain processes to other Business Process Associates if needed or as assigned + Responds to any queries regarding matters of work in a customer-oriented approach + Refers matters beyond limits of authority and expertise to immediate superior for direction + Upholds the Crawford Code of Conduct by protecting the confidentiality of information + Performs variety of administrative duties and other related tasks from time to time as assigned to contribute to other business processes + Non-clinical staff may not conduct any activities that require interpretation of clinical information, including but not limited to, the choosing of a set of criteria to use for handling a request for healthcare services or treatments. Qualifications Bachelor's degree in any related course. Zero to one (1) year of data entry, administrative and/or database management work experience. Proficient typing skills. Good communication skills. Proficient in word processing and spreadsheet softwares. Ability to multi-task, prioritize and manage time effectively. Keen attention to details in order to produce quality output. Maintains high degree of professionalism and confidentiality. Interpersonal skills - Able to work independently and as a team member.
Crawford & Company
