Unique Genius
ServiceTitan Systems & Integrations Specialist =================================================== Remote (Philippines) | Full-Time Turn Complex Systems Into Smarter Operations Own the platform. Improve the workflows. Solve what slows teams down. As a ServiceTitan Systems & Integrations Specialist , you’ll serve as the technical owner of a business-critical platform supporting multiple brands and cross-functional teams. You’ll manage administration, configuration, troubleshooting, integrations, migrations, reporting, and workflow automation—helping teams get more value from the systems they use every day. This is a remote, full-time opportunity for an experienced ServiceTitan administrator who enjoys solving complex problems, improving processes, and making technology easier for teams to use. Who We Are Unique Genius connects experienced professionals from the Philippines with growing U.S.-based businesses. Our Strategic Partners become trusted members of our clients’ teams while receiving ongoing coaching, mentorship, professional development, and long-term career support from Unique Genius. About The Role The ServiceTitan Systems & Integrations Specialist will be the primary resource for platform administration and technical support across the organization. You’ll work closely with leadership, operations, finance, and IT to maintain reliable systems, support integrations and implementation projects, and improve how information moves between business platforms. You’ll have the ownership to investigate issues, recommend solutions, document improvements, and help multiple teams operate more efficiently. What You’ll Do ServiceTitan Administration & Support Manage platform configuration, administration, permissions, and ongoing system maintenance. Troubleshoot technical and user-related issues independently. Support users across multiple brands, locations, and business units. Assist with user onboarding, account setup, training, and adoption. Provide clear technical guidance to both technical and non-technical users. Support Service Pro and Enterprise environments. Systems Integrations & Implementations Maintain and optimize integrations between ServiceTitan and other SaaS, enterprise resource planning, finance, reporting, and operational platforms. Support system migrations, implementations, data mapping, testing, and post-launch troubleshooting. Investigate integration failures and coordinate solutions with internal teams or external vendors. Help maintain accurate and reliable data across connected business systems. Identify risks, dependencies, and opportunities during implementation projects. Workflow Automation & AI Evaluate existing workflows and recommend opportunities for automation. Use artificial intelligence tools and automation platforms to reduce repetitive work and improve operational efficiency. Explore practical applications for Microsoft Copilot, Claude, and similar AI tools. Help teams adopt new technology through clear processes, documentation, and training. Reporting, Documentation & Process Improvement Support operational tracking, reporting, dashboards, and system-based performance visibility. Create and maintain system documentation, configuration records, user guides, and standard operating procedures. Review processes and recommend improvements that increase accuracy, consistency, and scalability. Collaborate with leadership, operations, finance, and IT on cross-functional system initiatives. What Success Looks Like ServiceTitan is configured, maintained, and supported reliably. Technical issues are investigated thoroughly and resolved with minimal disruption. Integrations and migrations are completed with accurate data and clear documentation. Users receive clear technical guidance and platform training. Leadership has access to reliable operational reporting and system insights. Workflows become more efficient through automation and AI. Multiple brands and locations follow consistent, scalable processes. Required Qualifications Admin-level ServiceTitan experience, including configuration, troubleshooting, onboarding, and user support. Experience working with Service Pro and Enterprise tiers. Experience with SaaS administration, systems integrations, workflow automation, or implementation projects. Strong technical problem-solving skills and the ability to resolve issues with limited supervision. Excellent written and verbal English communication skills. You should also be comfortable leading discussions, explaining technical concepts to non-technical users, and participating professionally in video meetings. Preferred Experience Experience in any of the following areas will help you stand out: Smartsheet Sage Intacct or another enterprise resource planning platform Microsoft Copilot, Claude, or similar AI tools AccuLynx API integrations, data migration, or systems implementation Roofing, construction, home services, or field service management Multi-brand or multi-location business environments What Makes You a Great Fit You take ownership of technical problems and stay with them until there is a clear resolution. You’re organized, accountable, and able to balance immediate user needs with long-term system improvements. You communicate confidently with leadership, ask thoughtful questions, and explain complex systems in practical language. You don’t simply maintain software—you look for ways technology, automation, and better processes can help the entire organization operate more effectively. Why Join Unique Genius? Work remotely while supporting established U.S.-based businesses. Earn $5-7 per hour based on experience and qualifications. Take meaningful ownership of systems, integrations, and improvement projects. Expand your expertise across enterprise software, automation, and AI tools. Receive ongoing coaching, mentorship, and professional development. Access continuous learning through our Learning Management System. Participate in weekly company huddles and peer coaching sessions. Become part of a collaborative community that values accountability and continuous improvement. Is This You? This opportunity is best suited to someone with genuine admin-level platform experience—not someone who has only used the software as an end user. You should be prepared to troubleshoot independently, take ownership of system improvements, and communicate directly with stakeholders across the organization. Our Hiring Process Submit your application. Complete the REGI Blueprint Assessment. Complete a One-Way Video Interview. Attend a virtual interview with our Talent Acquisition team. If selected, we’ll match you with the U.S. client that best fits your skills and experience. Receive your offer and begin your onboarding journey. Apply Today If you’re ready to become the trusted technical owner behind reliable systems, successful integrations, and more efficient workflows, apply today. Requirements Employment Type: Full-time Work Hours: 40 to 40 hours work Required Education: High school or equivalent Required Experience: Mid level(3) years
Unique Genius
