Homebased Deal Desk Analyst (Sales/Revenue Operations)

Job Description

========================================================== Full Time Employee Job Summary ------------- You will be at the forefront of deal management processes and providing critical support to ensure operational efficiency. Job Description ----------------- About Us Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals. As a Deal Desk Analyst, you will be at the forefront of deal management processes and providing critical support to ensure operational efficiency. Working closely with our Go-To Market teams, you will be the backbone of streamlining our Enterprise deal cycles. This is a role ideal for a detail-oriented, analytical team player with experience in Salesforce and a background in SaaS who can handle fast context switching over the course of your day. If you're passionate about enhancing performance and scalability within a sales organization, this role is for you. Key Responsibilities Deal Management \& Support (Primary Focus) Own the deal close-to-provisioning process — review every enterprise deal closure in Salesforce for accuracy, data completeness, and document any non-standard customer requests. Hand off those deals to the finance team for invoicing and collection downstream. Provide assistance on pricing, commercial terms, balancing deal velocity with company policy Unblock Sales and CS teams on their work by providing technical help on opportunities, quotes, and draft order forms. Establish and maintain customer relationships in supplier/vendor management software like Coupa, Ariba, or Zip. Collaborate cross-functionally with Sales, Customer Success, Legal, Finance, and Security to ensure seamless progression through procurement steps affecting a deal Deal Processing Activate and manage all Enterprise customer subscriptions, and ensure their ARR is reporting accurately internally for the business Review all inbound Purchase Orders (PO's) and attribute them to the correct closed/won deals. Document and hand off these to the Finance team for billing. Operations Enablement Maintain deal desk playbooks, knowledge base articles, tool documentation, and pricing guidelines Continuously improve workflows and process to meet the evolving needs of the Finance team Experience 3\+ years in Deal Desk, Sales Operations, Revenue Operations, or a related business systems role Proven history with Salesforce, CPQ, and billing tools (e.g., Salesforce CPQ, Stripe, Sequence) is required Background in high-growth SaaS companies or startups preferred Knowledge with contract structures and basic legal principles — MSAs, order forms, and basic redline processes. Experience using other related tools like Intercom and Ironclad is a huge plus. Skills Exceptional organizational and time management skills. Analytical mindset with sharp attention to detail. Detailed documentation and ability to communicate those notes to non technical teams Excellent cross-team collaboration — you can work effectively with sales or cs reps, finance teams, and legal in the same day Attributes Self-motivated, adaptable, and thrives in a dynamic environment Service-oriented with a positive attitude and strong commitment to cross functional teamwork Good judgements of deal deadlines and spend, and can prioritize your queue of work based on this High ownership mindset — you follow deals through to action-item completion, loop in the right teams, and proactively flag issues Nice to Have Exposure to revenue reporting principles Experience supporting enterprise sales motions Experience in Salesforce reporting and dashboards Work Setup (Homebased) Schedule 3am-12pm Manila time, Monday to Friday Must have an excellent internet connection, 25MBPS