Accounts Receivable Officer | AU | WFH

Job Description

Your next role is a senior collections and accounts receivable position with a specialist debt recovery and credit management firm — a full-time, dedicated engagement where your technical skill and professional judgment will directly shape how a credit portfolio performs. THE ROLE This is not a transactional processing role. As a Senior Accounts Receivable Officer embedded within a debt recovery and credit management operation, you will own the end-to-end collections cycle across a live debtor ledger — handling everything from invoice management and reconciliation through to payment follow-up, dispute resolution, and escalation. The scope is meaningful, the work is fast-moving, and the expectation is that you bring the experience to operate with minimal supervision. What You Will Do Manage the full accounts receivable function including invoice generation, payment tracking, and ledger reconciliation across an active debtor portfolio Conduct proactive outbound follow-up with debtors via phone and email to recover outstanding balances and negotiate payment arrangements Investigate, document, and resolve billing disputes and payment discrepancies with accuracy and professionalism Escalate overdue accounts in line with the firm's collections policy and prepare clear handover documentation for legal or external recovery action Produce regular accounts receivable aging reports and provide commentary on collection trends and risk exposure to management Liaise with internal teams and client contacts to resolve account queries and ensure cash flow targets are met Maintain accurate and audit-ready records across all debtor accounts and communications WHAT YOU BRING ✔ Demonstrated proficiency in accounting or collections software — experience with platforms such as MYOB, Xero, or industry-specific debt management systems is essential ✔ A minimum of five years in an accounts receivable or collections role, ideally within a debt recovery, credit management, or financial services environment ✔ Proven track record of managing high-volume debtor ledgers and achieving collection targets without compromising client or debtor relationships ✔ Strong working knowledge of credit terms, aging analysis, payment negotiation, and escalation pathways ✔ Exceptional written and verbal communication skills with the confidence to conduct professional, outcome-focused collection calls ✔ High attention to detail and the discipline to maintain clean, audit-ready records across all account activity WORK ARRANGEMENT This is a full work-from-home role. You will work from your own home office. WHY STAFF X Staff X is a certified Great Place to Work employer in the Philippines for multiple consecutive years. When you join Staff X, you are employed directly — with real benefits, a real career path, and a team that supports your growth. • HMO health insurance • Dental plan • Company-provided laptop or desktop computer • Free training and professional development policy • Regular social events and team activities • Employee wellness program • Exposure to clients in Australia, the US, and the UK Staff X offers long-term, stable employment with genuine career growth. Compensation Competitive salary commensurate with experience, plus the full Staff X benefits package. COMMITMENT This is a full-time, dedicated role. The client and Staff X invest heavily in onboarding, training, and integrating this person into a long-term team. We are looking for someone who is ready to commit fully, not someone exploring a side arrangement, managing multiple clients, or running parallel freelance work. If you are currently freelancing and not ready to step into a single dedicated role, this is not the right opportunity for you. If you have a full-time job and are looking for a second income, please do not apply. The right person for this role genuinely wants a stable, long-term career with a single employer who invests in their growth. This is a permanent position. We hire people we intend to keep for years, not months. Send your resume directly to apply@mystaffx.com to be considered for this role. Include "Senior Accounts Receivable Officer" in the subject line of your email, along with a brief note on your collections experience and the types of portfolios you have managed.