GoTeam
(Up to ₱30K | Work-from-Home | FREE AI Certification) Philippines | Work-from-Home | 11:00 PM–8:00 AM PH Time | Monday–Friday You own the operational spine of the policy lifecycle for a U.S.-based specialty commercial insurance operation — setting up new submissions, issuing policy transactions, running QA reviews before bind, and handling post-bind servicing requests. Your work follows established procedure manuals, underwriting workflows, and compliance rules aligned with broker and client service level agreements. This is not a rating role. You operate across the full policy lifecycle from submission intake through post-bind servicing, interpret underwriter instructions, and are trusted to handle high transaction volumes with accuracy. Best suited for professionals who thrive in process-driven environments, value precision over speed alone, and prefer clear workflows over ambiguity. You’re Likely a Strong Fit If You Have 2+ years of insurance industry experience in policy operations, underwriting assistance, policy issuance, or a comparable transactional role Working knowledge of commercial lines policy transactions — endorsements, new business, renewals, cancellations, and loss runs Demonstrated ability to follow procedure manuals and apply compliance rules to recurring transaction types Proficiency in Microsoft Outlook, Excel, and Word Willingness to work a permanent night shift (11:00 PM–8:00 AM PH Time) aligned with U.S. business hours from a stable home-office setup Strong Signals Bachelor’s degree in Business Administration, Finance, Insurance, or a related field Commercial insurance operations experience — Inland Marine or specialty lines especially valued Prior experience with policy administration systems, clearance checks, or submission intake Experience coordinating with brokers and Third-Party Administrators (TPAs) Comfort using AI tools to accelerate data verification, document review, and QA checks What You’ll Own Submission Intake & Policy Setup You own the front-end of every new policy — clean data, correct clearance, right underwriter. Set up new business submissions in the policy administration system Run clearance checks against submission requirements Perform accurate data entry and route submissions to the appropriate underwriter Verify submission completeness before hand-off Policy Issuance & Transaction Processing You issue every transaction to standard — with a QA review against the approved quote prior to bind. Issue all commercial lines policy transactions following established procedure manuals QA every issuance against the approved quote before bind Process endorsements, new business, renewals, and cancellations against compliance rules Verify policy data accuracy and resolve discrepancies before hand-off Post-Bind Servicing & Documentation You keep the policy healthy after bind through loss runs, servicing requests, and clean records. Process servicing requests including loss runs Coordinate with brokers, insureds, and TPAs using approved templates Adhere to service level agreements on every servicing request Maintain accurate policy records and supporting documentation Underwriting Support & Cross-Department Coordination You keep the underwriting team supplied and the internal handoffs clean. Interpret written and verbal instructions from underwriters and execute against them Build working knowledge of underwriting systems, workflows, lines of business, and coverages Monitor and manage underwriting documentation and reports Collaborate with other departments to ensure seamless workflow across the underwriting lifecycle About The Company A U.S.-based specialty commercial insurance operation delivers underwriting and policy servicing across niche and specialty lines of business, working through brokers and third-party administrators nationwide. Known for structured underwriting workflows and service-level-driven operations, offshore teams work within defined policy issuance procedures, compliance rules, and post-bind servicing standards. What This Role Gives You Benefits of GOTEAM Accelerate Your Personal Growth Company-provided laptop + second monitor Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement) Option to enroll up to 4 additional dependents via salary deduction ₱1M life insurance coverage Membership in GoTeam Sports Club, Yoga, and Wellness Programs Unlock Your Possibility Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused) Salary loan access (post-regularization) Employee discounts, raffles, and Day-1 welcome gift Opportunity to win a trip to Bali through company programs Live Your Purpose Join GoTeam Cares volunteer programs ₱10,000 referral bonus Monthly gratitude events, team dinners, and leadership talks Your Family’s Benefits 24/7 financial, legal, and counseling support (up to 4 family members) Free telemedicine consultations Virtual family events and prize opportunities OUR HIRING PROCESS What Happens After You Click “Apply” When you click “Apply,” you’ll be taken to Multiplai Interview Room. Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you. What you’ll need: Stable internet connection Desktop or laptop Headset You’ll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps. Go Beyond Employment: Build a Future-Proof Career We’re calling on 100,000 Filipino professionals to lead the AI revolution. Get Your FREE AI Certification Join Project 100K – AI Certification for the Philippines , powered by GoTeam. Equip yourself with global-ready skills — 100% free. Claim your spot now: Project 100K – AI Certification for the Philippines
GoTeam
