Neolytix Philippines
Job Description – AR Analyst / Senior AR Analyst Department: Revenue Cycle Management (RCM) Location: Experience: 1–5 Years Role Overview The AR Analyst / Senior AR Analyst is responsible for managing accounts receivable, ensuring timely follow-ups on outstanding claims, resolving denials, and maximizing collections from insurance payers. The role involves handling both routine and complex AR scenarios, with senior-level expectations including denial analysis, escalations, and mentoring support. Key Responsibilities AR Follow-up \& Collections Follow up with payers via calls, emails, fax, and portals to resolve outstanding claims. Work and prioritize accounts based on value, TAT, and payer guidelines. Ensure timely resolution of unpaid, denied, or partially paid claims . Denial Management \& Issue Resolution Analyze and resolve denials, rejections, underpayments, and overpayments . Initiate and manage appeals with proper documentation and supporting information . Identify and correct medical billing errors impacting claim payment. Handle complex denial scenarios and escalations . Analysis \& Process Improvement Perform analysis to identify trends in denials and payment delays . Conduct root cause analysis (RCA) for recurring issues. Recommend and support process improvements to reduce denials and increase collections . System Utilization \& Documentation Use workflow systems, client systems, and payer portals to manage accounts. Maintain accurate and complete documentation of all follow-ups and actions . Work independently on assigned work queues and ensure completion within TAT. Compliance \& Guidelines Adhere to payer guidelines, timely filing limits, and billing protocols . Ensure compliance with HIPAA and Information Security policies . Protect and use PHI appropriately , limiting access to minimum necessary. Team Support \& Collaboration (Senior Level) Provide guidance and support to junior team members. Collaborate with coding, billing, and quality teams for issue resolution. Communicate trends, risks, and escalations to management and stakeholders. Additional Responsibilities Assist with special AR projects, reporting, and process initiatives . Maintain professionalism in interactions with patients, clients, and internal teams . Perform other duties as assigned by management. Required Skills Strong knowledge of US Healthcare RCM (AR, denials, billing workflows) Understanding of EOB/ERA, CPT/ICD basics, and payer guidelines Analytical and problem-solving ability Effective communication and payer handling skills Ability to work independently and manage workload Strong expertise in denial management and complex AR scenarios Job Type: Full-time Pay: Php28,000\.00 - Php45,000\.00 per month Benefits Health insurance Opportunities for promotion Paid training Work from home Application Question(s): Current/Last Salary Expected Salary Are you aware that this role is a Night Shift Hybrid Set-up in Eastwood? Work Location: Hybrid remote in Pasig
Neolytix Philippines
