VertexifyCX Capital Group, LLC
Responsibilities Answer inbound customer support calls Respond to customer emails and chat requests Troubleshoot basic software issues Assist customers with onboarding and account setup Help customers navigate platform features Reset passwords and user permissions Escalate advanced issues to engineering Maintain accurate CRM notes Deliver excellent customer service Qualifications Fluent English (written and spoken) Neutral or American-friendly accent Previous customer service or technical support experience Strong computer skills Ability to learn software quickly Reliable fiber internet Quiet work-from-home office USB headset and webcam Why Join VertexifyCX? Long-term contractor opportunity Career advancement opportunities Ongoing training Work directly with a growing U.S. software company Friendly and supportive team environment About VertexifyCX VertexifyCX is a U.S.-based technology company providing CRM, AI, scheduling, invoicing, VoIP phone systems, websites, digital marketing, and business automation solutions for small and medium-sized businesses.
VertexifyCX Capital Group, LLC
