Baker Tilly Philippines - Constantino and Partners
Key Responsibilities Administer and manage Microsoft Intune (Endpoint Manager) for device configuration, compliance, and application deployment Support and maintain Microsoft 365 and Azure environments (user management, access control, and services) Provide L1/L2 technical support for hardware, software, and network-related issues Perform device setup, enrollment, and troubleshooting for Windows and mobile platforms Assist in maintaining IT infrastructure, including servers, network systems, and backups Monitor system performance and resolve technical issues in a timely manner Troubleshoot network connectivity issues (LAN/WAN, VPN, DNS, DHCP) Document incidents, solutions, and IT procedures Collaborate with internal teams on IT projects and improvements Qualifications \& Requirements Experience Minimum 2 years of relevant experience in IT support or system administration Proven hands-on experience with Microsoft Intune and Microsoft 365 Technical Skills Endpoint Management: Microsoft Intune (device enrollment, policies, compliance) Cloud Services: Microsoft 365, Azure Active Directory (Entra ID) Networking: Basic knowledge of TCP/IP, DNS, DHCP, VPN, and firewall concepts Servers \& Infrastructure: Windows Server (Active Directory, Group Policy) NAS File sharing and access control Support Tools: Ticketing systems, remote support tools Basic PowerShell scripting (but not require) Soft Skills Strong troubleshooting and analytical skills Good communication and customer service skills Ability to work independently and in a team environment Strong attention to detail and organizational skills Working Conditions May require occasional after-hours or on-call support Benefits Company Christmas gift Company events Health insurance Life insurance Paid training Pay raise Promotion to permanent employee Work Location: In person
Baker Tilly Philippines - Constantino and Partners
