Patra Corp
About Patra If you’re good at what you do, work anywhere. If you’re the best at what you do, come work at Patra! We are leading the way with work/life balance, providing Technology-Enabled Services to the insurance industry and we do this 100% remotely. Why wouldn’t you want to work from home in your slippers every day? About this job The Benefits Technology Support Specialist will perform a variety of administrative tasks within benefits administration (BenAdmin) systems for Employee Benefits. This role will work closely with US-based team members to support the set-up of BenAdmin processes and workflows. Patra Core Competencies: Knows the Business Leads Others Accountable Team Player Core Duties by Competency: Knows the Business Gain a deep understanding of Patra's business and strategy. Participate in document management. Manage business communications to internal/external stakeholders. Other Administrative Specialist related tasks as required. Leads Others Actively share knowledge and experience through data entry and processing. Demonstrates the ability to work well with Patra colleagues and clients and with external organizations. Accountable Process BenAdmin-related tasks Report generating and preparation Follow established guidelines to focus on details and complete tasks attentively and thoroughly. Ability to handle multiple tasks, prioritize work, and maintain accuracy. Ability to deliver quality and on time deliverables aligned with client expectations. Multitasks and maintains acceptable production. Team Player Perform all duties with a level of integrity and honesty that positively represents Patra Participates in quality and productivity reviews and provides feedback to management Ability to work independently May be required to work non-standard hours to align with US-based teams Detail-oriented with strong communication skills Other duties as assigned Minimum Requirements Previous U.S. commercial insurance knowledge Minimum of 2 years of insurance transaction processing experience with a minimum of 1 year of employee benefits technology experience. Ease or Employee Navigator is preferred. Proficiency with Microsoft Office Suite including Word, Excel, and Outlook Working Conditions Work from home Physically able to work night shift Minimum internet speed of 6 mbps download and 3 mbps upload; Directly connected into modem; No satellite Benefits OF JOINING US Training is provided Equipment is provided HMO card after 30 days of employment (up to two eligible dependents) 13th month pay Life Insurance for both principal and dependents. Government mandated benefits Performance Bonus Differentials will be paid for night shift and Philippine holiday work time. Meal, utility and transportation allowance Philippine labor/overtime laws will be followed (if OT required) 12 days VL and 10 SL credits per annum Monday - Friday work schedule. Weekends off Work Standards Promotes Culture of Respect & Safety: o Demonstrates commitment to personal responsibility and value for safety and respect; Communicates concerns o Uses and promotes safe respectful behaviors based on training and lessons learned Subject to and expected to comply with all applicable Patra Corp policies and procedures Patra Corporation is an equal-opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees. Job Types: Full-time, Permanent Pay: Php27,000.00 - Php33,000.00 per month Benefits Additional leave Health insurance Life insurance Opportunities for promotion Paid training Promotion to permanent employee Work from home Application Question(s): Do you have experience with Employee Navigator? Work Location: Remote
Patra Corp
