Property Management Assistant (AU Client) with Sign-On Bonus

Job Description

Position Title: Property Management Assistant Schedule Monday – Friday, 7:00 AM – 3:30 PM WA/PH Time Holiday to follow: WA, AU Holidays Workdays: Mon - Fri Work Set-up: Work From Home Work Details: Full-time Role Overview We are seeking a detail-oriented Property Management Assistant to provide high-quality administrative support for a residential rental portfolio in Western Australia (WA). You will handle essential backend operations, trust accounting, data entry, and customer-facing communications. The ideal candidate has 2 to 3 years of experience in Australian property management, with specific expertise in tenancy regulations (WA preferred) and real estate software. Key Responsibilities 1. Administrative & Portfolio Support Manage daily administrative tasks to support the property management team. Execute precise data entry for tenant files, lease renewals, and property details. Draft lease agreements, bond lodgments, and routine inspection notices etc. 2. Customer Service & Communication Act as a primary point of contact for tenants and owners via phone and email. Handle inquiries professionally, ensuring clear, accurate, and prompt responses. Coordinate maintenance requests between tenants, landlords, and contractors. 3. Trust Accounting & Bookkeeping Reconcile financial accounts daily using property management software. Process rental payments, invoices, and disbursements. Manage ledger entries and resolve basic account discrepancies. 4. Digital & Social Media Management Maintain the company’s social media channels to drive community engagement. Create and schedule basic content highlighting available rentals or community news. Requirements & Qualifications Experience: 2–3 years of dedicated experience in Australian Property Management (WA market preferred). Software Expertise: Proven hands-on experience using MRI Eagle CRM and MRI Palace accounting software is preferred. Communication: Exceptional verbal and written English skills with a confident, professional telephone manner. Financial Skills: Strong foundation in basic bookkeeping, account reconciliation, and data management. Attributes: High attention to detail, strong organizational skills, and the ability to work independently in a fast-paced environment. Perks & Benefits: Company-provided desktop/laptop with back-up internet. HMO from day one. 15 Vacation + 5 Sick Leaves. Annual performance reviews. Employee loan facilities. Fun company events with prizes and recognition. Join Us & Earn a ₱10,000 Sign-On Bonus! In addition to competitive compensation and career growth opportunities, new hires may qualify for a ₱10,000 sign-on bonus after meeting employment requirements. Job Type: Full-time Pay: Php35,000.00 - Php45,000.00 per month Benefits Company Christmas gift Company events Free parking Health insurance Life insurance On-site parking Work from home Application Question(s): What is your expected gross monthly salary (in PHP)? Are you willing to submit the pre-employment requirements (such as NBI clearance, medical tests, etc.)? Experience: preparing lease agreements and bond lodgments: 1 year (Required) trust accounting or property bookkeeping: 1 year (Required) managing social media content: 1 year (Required) MRI Eagle CRM or Similar Software/Platform: 1 year (Required) MRI Palace or Similar or Software/Platform: 1 year (Required) Australian Property Management or Property Administration: 1 year (Required) maintaining tenant/property records: 1 year (Required) Work Location: Remote